Kruiser Kat
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Posts posted by Kruiser Kat
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My husbands were supposed to be available today and are not showing up at all.
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This happened to me as well on the Horizon in March - I prepaid for a service in February. They charged the full amount on my S&S but after several calls/days the charge was refunded. Carnival sells the spa services, it shows "Carnival" on my credit card for the prepaid services - they should stand behind the customer 100%.
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Just received mine ~ states starting May 9th. 😞
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Are you able to use the spa facilities if you book a massage, facial, etc.?
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I received the automated email after submitting originally - then received an additional "COMPLETED" email 7 days later.
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3000 points code: 3YEARTODAY
Mardi Gras Refund?
in Carnival Cruise Lines
Posted
You might want to call - I called yesterday to rebook and they still had not done anything with my deposit - they put it towards my new booking. I thought they would have processed the refund already, but not the case.