Jump to content

Sunset Sailer

Members
  • Posts

    1
  • Joined

Posts posted by Sunset Sailer

  1. To the poster who asked if we were compensated in any way........I wrote two letters the to the CEO’s of Oceania. In each case the letters were passed on to an Administrative Assistant. In each case we received a form letter, basically saying sorry, most passengers like our food.

     

     

    Sent from my iPad using Forums

     

    My husband and I were also on this disappointing cruise and, like many aboard, have requested some sort of compensation . One passenger we met on board suggested that 10% the total price would be reasonable to compensate for the poor service and multiple itinerary changes (no Tortola or St. Kitts and only a few hours in Nassau.) Although we realize they have the legal right to change the itinerary for any reason this was handled so poorly that some sort of compensation seems like the right ting to do. We were also charged in error by Oceania an additional $460 in gratuities, on top of the normal gratuity charge. The reimbursement for the error just arrived after many weeks, following many phone calls and emails-- so check your bill carefully.

×
×
  • Create New...