DPIG123
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It has been about 1-2 months I tried but I never got contacted again.Has it been 6-8 weeks since you reported the items missing? Just be patient. -
I don't get why they haven't found it yet I am very disappointined I sent it the same day we got off the cruise and with a accurate description telling them exactly were it was but they haven't found it. I called them many times the both apparently looked through the lost and found one of them told me he would send me a email about it immediately it's been weeks and I never got one and they other one said to email the customer support so I did and it said to wait up to 7 business days its been weeks and nothing so if you ever go on MSC tipple check you got everything.
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I filled there lost and found forum for MSC with a lot of detail.Your post was unclear. Something left on a hanger or counter top or hidden in a drawer? Stewards are working on cabins as soon as you leave, they do not do a CSI search of the cabin. Items were found and in process of being returned or they are gone. No matter who you contact, this will not change -
I just recently booked with MSC, and I lost a few important items in my cabin. The same day I disembarkation I filled out the lost and found forum with lots of detail. They should be easy to find, I told them were they were can any of you give me some tips I was thinking about contacting Gene Young (cruise director) because he would actually care.
MSC Lost Items Any Help?
in MSC Cruises
Posted
I did get insurance on the cruise later to find out it only cover some things :(