nagster
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Posts posted by nagster
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3 hours ago, carlmm said:
Just today I called and got a booking confirmation without repricing. Just imagine. 😉
Not doubting the heartfelled and repeatetly reported experience of some, probably the vast majority of the ten thousands guests each week did just fine.
What are you quoting me for?
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12 hours ago, mscdivina2016 said:
Just calling. Once an agent opens your booking it reprices.
So always us a TA
I did things online and though I did always get a "booking confirmation" email it never repriced..i thought that was strange but the price never changed, maybe it's just calling.
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I had heard about the disaster of having to call MSC customer service so when I had to call to change a sailing date from Dec to Feb I was nervous. First call within a minute I knew the lady wasn't going to get what I needed to do and kind of started with well....and I don't know....so I just hung up. I wanted to change my cabin also, second call was accomplished within minutes with a change of cabin (same cabin grade just a different area, aft to midship forward) and a reduction in price (just $25 but I'll take it) maybe I got lucky with that second call.
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On 2/13/2023 at 9:32 PM, B_A_H said:
IT is MSC's kryptonite. Compared to most other cruise lines, what you can see and do in advance online is pretty sparse. You can buy things like drink and specialty dining packages, internet packages, and spa services. You can't schedule any of them until you're on the ship. You can't upgrade an included or previously purchased package (EG: Browse to Browse & Stream, Easy to Easy Plus). Canceling or modifying anything that was purchased in advance requires jumping through hoops and refunds can be horribly delayed.
Helpful hint: don't buy anything through the cruise planner unless you're 100% sure you want it and plan to use it exactly as purchased.
Any change made to your booking causes it to reprice to today's rate and an auto-generated e-mail is sent out. That just happened to me because the port charges dropped. My cruise fare went up $1,000. It's so common MSC has a dedicated e-mail set up for fixing it - mscexistingreservations@msccruisesusa.com.
Another common complaint is that what's showing confirmed via e-mailed confirmation or online may be different once you're on the ship. For example, if a sailing is crowded they go from early/late in the MDR to early/mid/late. And the specified times for each of the three tiers can be different across dining rooms. So there could be two early's, two mid's, and two late's for a total of six different dining times. When they do, early is really early and late is really late. Experiences vary as to how receptive the Maître D is in making changes onboard. Same thing with changing assigned tables even though you didn't know your table in advance. Comparisons to the Soup *** from Seinfeld have been made. It even affects YC. You receive a full page of customization you can select. The ship receives none of them.
Helpful hint: Aurea is a get out of jail free card from dining time hell because it comes with "anytime" dining which means the Maître D has to accommodate you.
Let's just say interacting with MSC both pre-cruise and onboard is "quirky." As they keep expanding perhaps that'll be an incentive to join the 21st century.
What kind of changes cause it to be repriced?
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6 hours ago, emmas gran said:
This thread is 5 years old!! You would be better starting a new thread and stating the ship and port you are leaving from
Ooops, didn't notice that.
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What's the latest time to board?
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On 7/13/2022 at 5:54 PM, KINGBOBOFTHENORTH said:
Nearly every cruise line charges 2X for single cruisers. I know some NCL ships have some inside cabins for singles that they charge somewhere between 1X and 2X for. Two single cruisers on our last MSC cruise said they chose MSC because they were not charged 2X. Not sure if that's true or not but if they don't charge double for singles, that would be huge.
I just did a solo Princess cruise with no supplement and MSC in Feb was no supplement as well. I was excited to see it becoming a little better.
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On 12/28/2022 at 3:14 PM, Turtles06 said:
I've been following this thread but haven't posted on it, because I can't think of any significant destination that my wife and I have visited where we've been disappointed. Perhaps that's because we choose to visit places that we know from our own interests and research will be of interest to us, and not in order to check something off a list or because others have created expectations for us.
I've been wondering whether it's the case that some folks on this thread who have been posting their disappointments in "bucket list" items have gone to places out of an expectation created by others that it is something they would find interesting, exciting, etc. ("you MUST see Paris!"), rather than a self-generated desire to visit that place.
No, not at all. I think most people know what a bucket list is and its NOT what you're saying. Kind of rude actually to say that the people who have responded here about a disappointment is because we are simpletons and can't think for ourselves.
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Call me stupid but I'm looking at Google Maps,
how do you turn left from the ramp?
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It was on the local news last month that the Fascination will be doing 7 day cruises out of Jax starting next year.
Not a good start to first cruise experience with MSC Cruises
in MSC Cruises
Posted
Gotcha, I hadn't had that with other cruise lines, it took me by surprise going to my email and seeing all those emails. It took me a bit to realize that's just how MSC is.