tw77cruiser

Fitness center and sauna's, wich wil be gone after the refurb. Fitness replaced and no more sauna.

8 hours ago, Yssmel said:

Did you get to go on the cruise? We booked on one of sister ships and was wondering if the moment on that part of the boat is strong enough to get people seasick?

no, I booked it for 2020.

On 12/31/2018 at 2:16 PM, willow1uk said:

hi guys

we were looking forward to our cruise from southampton to usa and down to miami on 5th november, then on 3rd november RC changed the itinerary to europe and on to miami. we booked almost 1 year before and were devastated. we were offered compensation if did the cruise but nothing but our money back if we cancelled. it took RC 6 weeks to send us a cheque with no compensation. our insurers wouldnt help and we had paid for hotel in miami, flights,hotel in southampton and parking - all lost!!!!! RC kept apologising but dont compensate at all. we had over £1500 of extras lost. they were no help. we ever regretted booking them and although cruised with them before wont do it again. they have a customer charter but broke every 1. we emailed a complaint with no reply and to get my money back was on the phone to miami many times, they find it hard to phone you!!!

After all I'm reading, I want to know: Why did you have to cancel?

The cruise still started in Southampton and arrived in Miami on the same dates !