SarahF1

3 minutes ago, Intent2smile said:

RCI does not keep photos after the cruise is over.  We had a person that worked in the photo area tell us that they delete all photos before the next Cruise starts.

 

We had a friend that the same thing happened to and customer service apologized but told them that there was nothing they could do.

Oh no 😪😪 Thanks for the response 

4 minutes ago, Host Clarea said:

 

Welcome to Cruise Critic.

 

I don't think you can replace your photos, but you can try contacting the contractor that Royal uses:

 

https://www.royalcaribbean.com/faq/questions/onboard-picture-request

Thanks I'll try these

Hi all,

I was on a recent explorer of the sea cruise and purchased the USB photo package. Unfortunately I lost the USB and I'm devastated as these were the nicest photos my partner and I of 10 ten years have ever taken together. As it's the holidays I haven't been able to get any help from RCI about getting the photos again. Does anyone know if it's possible to get the photos again after the cruise ?

Appreciate any advice.

Thanks

Sarah