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Mvenn

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Posts posted by Mvenn

  1. On 2/13/2024 at 11:30 AM, Sea Hag said:

    I had that problem and finally bit the bullet and called. Took a while, but it actually got fixed. 

     

    I don't know the email address, but if somebody provides you with it, you should be sure to list out the booking numbers for all your upcoming cruises. Common sense would say that if they fix it for one, it'll be fixed for all. But common sense doesn't apply here, and the lady on the phone insisted on putting in a ticket for all three of mine. 

    Yes I phoned and mine and husband 's fixed next day

    • Like 1
  2. 1 minute ago, Mvenn said:

    The new app is not showing our elite status in profile. Last year I was given an email to someone who was able to fix it on previous app but I did not keep the email address. Does anyone know what email address to use to fix the issue

     

     

     

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