Cynrey

19 hours ago, 1025cruise said:

Were you in a cabin that holds more than 2 occupants? They might have moved you to make you room for a family that needed extra berths.

No but the new room holds more occupants 

17 minutes ago, Homosassa said:

This.

 

Were the cabin connecting? They may have also been needed for a family.

 

In any case, it doesn't matter if the OP considers the new cabins a downgrade if the cabins are categorized as an equal or higher category by the cruise line.

No the cabins weren’t connecting, just 3 cabins in a row. My original room just had the sofa and the room they moved me to has a sofa that pulls out to a bed. So the new room would hold more people 

2 minutes ago, Ashland said:

RCI would not have notified you since you opted to book with a TA. Did you at any point after you made the booking with your TA check RCI's website to verify your cabin numbers and booking. I know you probably assumed everything was correct but apparently it wasn't. Unless this was a GTY option your TA booked I see no reason why RCI would change cabins? I also would want a three-way call...and if your TA won't do this...that's a "red flag". Best of luck !!

Yes, a few days after booking we were all in the correct cabins on RC website

4 minutes ago, KelSny1011 said:

Did all 3 parties receive a guest reservation invoice from RC after the agent booked the requested rooms?  

 

 

We don’t receive one from RC, just from travel agent. RC had them all listed correctly   Initially. 

11 minutes ago, cruisinfanatic said:

what ship and date?

Oasis of the Seas, Dec 8, 2019

1 minute ago, cruisinfanatic said:

were the two changed cabins upgrades?

No upgrade. Honestly they are in a less desirable location, a downgrade imo

My husband and 2 other couples booked a RC cruise in May 2019 for a sailing this December to celebrate a birthday and a wedding. We all booked through a travel agent and we specifically chose 3 ocean view balcony staterooms that were right next to each other on deck 12, midship. The reservations were made, the trip was paid for and we all received confirmation from RC and the travel agency. Yesterday I went into cruise planner and discovered RC has assigned me a different stateroom, on a different deck, at the very back of the ship. The other couples checked theirs and we discovered that RC changed another couple in our group as well. The remaining couple was not moved. So now, we are all separated, on different decks. RC never notified any of us of any changes, I just happened to notice. The ocean view balcony rooms are sold out now. Our travel agent is working with RC to see why and if anything can be done to fix this issue. I am absolutely livid! Any advice?