rghermes

Cuba Travel Policy Update - June 05, 2019 at 2:30 p.m. (EDT)

Effective immediately, the U.S. government has implemented new regulations that prohibits travel from the U.S. to Cuba by cruise ship. This change requires us to immediately replace all Cuban ports. For all 2019 sailings on both Majesty of the Seas and Empress of the Seas, we have secured alternative ports and we are in the process of communicating the new itineraries to our guests and travel partners. For these guests, they will have the option of remaining on their sailing with the new itinerary and receiving a 50% refund or they may cancel their cruise and receive a full refund.

For 2020 sailings on both Majesty and Empress of the Seas, we are working to secure alternative itineraries and expect to be able to communicate to our guests and travel partners within the next week.

We are sorry for this unexpected and sudden change to our guests’ upcoming vacations and appreciate their understanding.

2 minutes ago, ONECRUISER said:

At some point, soon, no one will get Credit. Usually offered only week or two. Feel for you but stuff like this happens, had dozens Port changes over the yrs...

Fully Understand. My cruise leaves in less than a week.

2 minutes ago, mrgame101 said:

 

I am thinking that will be in the official email that should come around 6pm? 

If we get the 50% off deal that the cruises leaving today and tomorrow are getting, I would be good with that.

10 minutes ago, mrgame101 said:

I just checked online for 06/15 Majesty and appears day 4 is Nassau. Which is what I expected

I see that too. Wonder if we will get some sort of credit?

3 minutes ago, kruzerci said:

I feel terrible for those booked on these ships.

 

I would be so disappointed if I was stuck on Majesty or Empress to anywhere other than Cuba. I sincerely hope they offer to let everybody booked on these cancel and transfer to other ships if they can't go to Cuba. Those ships are so obsolete compared to the rest of the fleet :(. 

I'm leaving on 6/15 on Majesty. If they offer us the 50% off deal, I would be happy with that. The only alternative would be to cancel, but then I'm out all my money if I do that.

I'm on the 6/15 sailing of Majesty and it seems days 3 and 4 (was the Cuba stop) on the itinerary are now blank on the RCCL app.

19 minutes ago, kochleffel said:

 

Yes. Although already-booked travel seems to be grandfathered, cruise lines will probably be unable to accept any new bookings to Cuba, and rather than sail less than full, many itineraries will likely be changed.

Where are you getting your info that already booked cruises will be grandfathered in?  RC has not officially said anything and I'll admit that I haven't seen the full text of the restrictions imposed.