DerryPete

Just to close this topic for now; I finally got a full refund, 3 months after asking for it via their special web site.

(Overall, I still would have preferred to actually go on the cruise, due to the ports on call, many of which I had never been and may never see due my age.... I really hate what the pandemic has done to the cruise industry...)   : - (

You guys may want to see what happened on the Costa Luminosa on YouTube : https://youtu.be/NaBULYgJl2A

(Still no luck getting our refund, Costa offered a cruise credit, but they have no future cruises from any USA port.)

Wow, am I glad that we decided NOT to go on the Costa Luminosa's transatlantic crossing leaving Florida on March 5th.

Based on the news, this cruise has become another Diamond Princess cruise!!!

I am actively trying to get my money back...

19 hours ago, drsel said:

How would you compare Carnival, Royal Caribbean, Celebrity and HAL

RCCL, HAL & Carnival would be between 4 & 5 stars

Norwegian would be 3  to 4

Celebrity almost a 5..

So, it seems that Costa just needs to get its act together overall....😕 

I continue to see low (1 star reviews) on the Luminosa…..

Yes, I wish I had checked the reviews, but expected a Cruise line under the Carnival Corp. would have similar reviews to the other ships under the Carnival umbrella...

I just wish they (Costa)  would look at these reviews or have the Cruise Critic folks forward these reviews to the Carnival Corp. management.  

Well, it is too late for me NOT to go, as I have paid for an up & coming cruise on the Luminosa. I have a total of 17 cruises, which include Several Carnival ships, plus several RCCL ships, one Celebrity and one HAL ship, so I assumed the Costa would have decent reviews... Oh well; I will post a fair review when I return..

Folks, thanks for the good feedback...

It would seem that if Costa would make Tea Bags and water available 24X7, like the other Carnival ships, Costa's reviews would go up a few points. I think the few cents it would cost per tea bag, would be a very good return on investment..... 

Are you listening Costa/Carnival!!!!

What is "Take one of DW stockings " a DW? (I'm American : - ) ....

For any one that was on the Luminosa recently; can you buy regular bottle water on the ship or just mineral water ( which I really hate and is all they show in their packages)?

I hear ya, but they are owned by Carnival Corp, who also owns Holland America Line, and of course Carnival Cruise Line, both of which i have cruise on various times, and would never give a 1 star review....

Does Cruise Critic have the ear/s of the Carnival Corp.?

I continue to see poor reviews for this ship; Does Costa (or Carnival) going to address these very poor reviews?