If @RoyalCaribbean cancels a cruise and you need a refund, expect to wait a long time. In December my travel agent was told that the refund would occur in 60 days. 65 days later there was no refund and @RoyalCaribbean told my agent that they didn't know why the Royal system didn't process my refund but Royal would need to do it manually and I would receive my refund more than 110 days from when it was requested. Still waiting. Future Cruise Credits are fine but you can only use so many dollars in FCC's. So the takeaway is you should pay as little as you can as a deposit, don't make any payments until the last payment date, and then try to handicap whether @RoyalCaribbean is going to cancel your cruise before you make final payment. Once you make final payment if @RoyalCaribbean cancels the cruise, heaven help you if you want a refund to your credit card!
Help Create a NEW "Cruising on Royal Caribbean FAQ"
in Royal Caribbean International
Posted
Cruise Cancellations -
If @RoyalCaribbean cancels a cruise and you need a refund, expect to wait a long time. In December my travel agent was told that the refund would occur in 60 days. 65 days later there was no refund and @RoyalCaribbean told my agent that they didn't know why the Royal system didn't process my refund but Royal would need to do it manually and I would receive my refund more than 110 days from when it was requested. Still waiting. Future Cruise Credits are fine but you can only use so many dollars in FCC's. So the takeaway is you should pay as little as you can as a deposit, don't make any payments until the last payment date, and then try to handicap whether @RoyalCaribbean is going to cancel your cruise before you make final payment. Once you make final payment if @RoyalCaribbean cancels the cruise, heaven help you if you want a refund to your credit card!