brunorem

I have contacted my travel agent and seabourn and as I am based in Europe they told me that the rules regarding refund are different. And effectively the link I found on the website of seabourn states that this is only for US market.

I was booked on a seabourn cruise for July. Last week I received the message that my cruise was cancelled.

My travel agent told me that I had 2 options. I only paid my deposit.

Option 1: leave the deposit with Seabourn and receive FCC of 125 %

Option 2: receive refund

I would take option 2 BUT my travel agent told me that Seabourn announced that for the next 6 months Seabourn is not doing/accepting any refund.

I would have to wait for the next 6 months and in 6 months I would call the TA again and ask for refund. Then again Seabourn would have the right to take 12 months for the refund.

Is this correct? Anyone had also this information?

On the other side, when I check the seabourn website they do not mention this 6 months refusal of refunding. Even more they mention that if do not make a choice by 12. June I automatically choose option 1. So this means I am not entitled to refund anymore? This information is different from the information of the travel agent.