Jump to content

Kamehameah

Members
  • Posts

    17
  • Joined

Posts posted by Kamehameah

  1. 38 minutes ago, Kbonner said:

    There is no discrimination between vaxed and unvaxed. All pax are vaxed except the children onboard. So no special areas all sit in one boat.

    outdoor - no masks

    indoor - all masks to include casino. 

    indoor - masks may be removed while eating/drinking

    suite lounge, pin lounge and diamond lounge walking in and out-masks. When sitting - no masks 

    The cruise is a blast, the crew is doing the extra mile. No wonder while the HM is only occupied by 10% of its pax-capacity.

     

    Only 10 % of the capacity?? 
    I will be on HM the 2 September.... for me would be fantastic if the ship will be at 20% load capacity

  2. 4 minutes ago, BecciBoo said:

    With honey, right?  The nicer the interaction, the better the result.  Sounds like a clusterfudge, but I assure you, in 25 years and over 25 cruises, they have given us exceptional service. Keep trying and chin up.  They really do want you to be happy.

    For sure I just wanna talk with gs to express all the problems before the cruise. I hope they will bring to the right office attention.

  3. 1 minute ago, rbschultz said:

     

    No offense, but this won't actually net you anything other than frustration on your end as well as on the guest services end. The guest services agents don't control RCCL booking or corporate. They handle whatever is onboard. If you're booked through a travel agent they should be taking care of all the administrative issues, FCC, etc.

    and my travel did anything possible, during the last 2 month.  I'm really disappointed about Royal agents that didn't apogologies for the problems!
    Talk with the guest services is just because I hope they will take note all my complains and maybe show to the right office. I know the gs don't control bookings... 

  4. 5 minutes ago, BecciBoo said:

    BTW, why haven't you called your TA?

    for sure, and He called many times the commercial agent of RCCL, but he didn't give any informations.
     during the reservation I got many problems:
    - Amministrative problems, RCCL didn't registered my payments of the cruise
    - Problem with portal login
    - Cancellations of products bought in the cruise planner, without any advice
    - The app onboard will not work ( received an email by rccl )
    - Missing Refunds of a past cruise that was cancelled.

    I got many problems and 0 apologies from RCCL, so when I will be onboard I will go immediately to the guest services for complain

  5. 2 minutes ago, BecciBoo said:

    Of course you can, keep in mind that once onboard you can go to guest services and request a different location same catagory if you don't like where they put you, but at terminal the check in agents will tell you where your cabin is.  When you check your bags just tell the porter you don't know, he'll hook you up.

     

    If you used an outside TA  they cannot help you, contractually, you are bound to the TA until you board.

    ok thanks for the suggestions, so I will do like you say. 

  6. 1 minute ago, BecciBoo said:

    Call them...we once booked a last minute cruise on Navi and we didn't get the assignment until I called RCCL in the car passing the first gate into the terminal area!  It was fun!

    I called many times... there is a rude persone who can say only " talk with your agency"

     

    2 minutes ago, cruiseguy1016 said:

    What can you do? Stop worrying about it. It'll be a big surprise when you get to the pier for check in.

    so I can go to the pier without a cabin??

  7. 1 hour ago, Steeler Nation At Sea said:

     

    The beach, Playa Cala Major, is in the opposite direction from downtown and can be reached from bus number 4 stops at the port.  Easy to do so long as you are not docked at the farthest Naval pier (don't know the name), but, it's a bit of a walk from there to the correct bus stop.

     

    OP - use Google to map routes from Puerto de Palma Mallorca to Playa Cala Major and from Estacion Naval de Porto Pi to Cala Major if you are docked at the farthest pier.  It is walkable from there, also.

     

    Edited to say that I suspect Harmony will dock at that farthest naval pier. 

    We changed our plan, we will go to the downtown with the shuttle bus. We will visit the downtown and then we will go by walk at playa ca'n pere antoni

  8. 6 hours ago, mrpie90 said:

    they normally have a shuttle bus from the ship to opposite the cathedral.

    it used to cost i think $10 return.

    This cathedral is near the playa major beach?

    3 hours ago, Biker19 said:

    Welcome to CC - yes, all should have some discounts available to them (the on board discounts may vary depending on C&A status).

    I hope i can find good discounts, because online were really expensive the Italian Excursions

  9. I will be on Harmony on 2 september.  I read about the discounts on excursions and speciality restaurants, are available for all the customers?

     

    I lost some money due the last changes of the politic , because I had to cancel some reservations in Capri.

     

    In mallorca I would go by on my own to Plaja Mayor, is easy to go? do  I need a taxi?

     

    thanks

×
×
  • Create New...