KJ01

Logon from Android app just suddenly started working for me.

No uninstall/reinstall/resets or anything - it just started working

iPhone worked OK once I reset (picked a new) password from the app.

Then that new password worked on both website and app.

But with Android you get "sorry for the hiccup" if you try to reset the password.

I got this:

- suddenly could not logon to website using my saved password

- went through change password procedure

- could then logon to website

- but can't logon to Android app: get "Sorry, we hit a snag". Have uninstalled, restarted phone, cleared cache, etc.

Also get a very quick "Sorry, we hit a snag" if I enter a garbage email address/password - like it's not even tried to logon.

If you try to logon with a mobile number, can't change the country code (drop down does not work).

If you try to create a new account in the app, drop downs don't work, and it says "sorry, we can't verify your email at the moment".

So I suspect the app is out of sync with any backend/website changes and we need to wait for an update.