After one Viking River cruise we decided on a Viking Ocean cruise with "air " included but have now cancelled. Despite promises of easy flight changes and upgrades as long as we were willing to pay(and we were) Viking proved intransigent. Couldn't even get a direct flight to San Juan from Toronto thru Viking. Back to Celebrity and Princess and booking our own airfare so we can fly when and how we want to.
Viking's Customer Service is Lacking
in Viking Ocean
Posted
After one Viking River cruise we decided on a Viking Ocean cruise with "air " included but have now cancelled. Despite promises of easy flight changes and upgrades as long as we were willing to pay(and we were) Viking proved intransigent. Couldn't even get a direct flight to San Juan from Toronto thru Viking. Back to Celebrity and Princess and booking our own airfare so we can fly when and how we want to.