TheFanatic

Sorry if this has been discussed elsewhere but am looking for confirmation on the “Included” promotions.

Under the current sale you have the option to pay tips and service charges in advance.

Cruise I’m looking at the cost is $252.00 per person that can be prepaid at the time of booking.

My question is…

Does that include the drinks tips and service fees as well? 

The out the door final cost is what I’m seeing for the cruise, ALL service fees, taxes, tips, etc?
In other words….there will be no more charges at the end of the cruise other than onboard purchases, excursions, specialty dining, etc?

Thank you!

Are those pools on Deck 8 open to everyone or Haven guests only?
Are they adults only like Spice H20 is on the Getaway?

Sorry if there’s another thread on this ship. 
I’m thinking about booking a cruise on the Prima but have a question regarding the pools on board.

Is there only the one pool available to non Haven guests?
I was looking at the deck plans and have seen videos of the ship but can’t seem to get a definitive answer to this.

I know there’s infinity pools in the Haven area as well as hot tubs. 
Is there no other pool other than the one main pool for the entire ship for non Haven class guests? 
Thank you in advance…

I’m on the Equinox on Sunday September 11th which is the first Sunday for the NFL season. I know there’s not a “Sports Bar” on the ship but is there any place/bar that I can watch a specific game at? Do they have Sunday ticket in any bars where they can tune in any game? Anybody have any past experience with this on the ships? Specifically the Equinox? Specifically the game is Ravens/Jets and it’s in NewYork at 1:00 so I’m hoping that may be a possible advantage of getting the broadcast at sea even though the ship sets sail out of southern Florida. 

20 hours ago, Oceangoer2 said:

I've contacted the general CS number early in the morning a few times when my CVP wasn't available and had an answer within minutes for my changes.   1--888-751-7804 if you don't have it.  They sent a confirmation booking while I was on the phone as well.

Got it all taken care of this morning a short time ago. Was only on hold 2 minutes before I got a rep. He looked around and found that the gratuities apparently hadn't been credited back correctly and had to get a supervisor to fix it as he wasn't authorized to do it himself in the system. Was on hold another couple minutes, rep came back and said it was all taken care of. I double checked the reservation and sure enough it now reflects the correct figures. 

Once again, I appreciate everybodys feedback and advise here.

I really appreciate all the feedback!  Still have yet to receive an answer through my email but I’m not overly concerned about that yet. I just came off the Celebrity Edge last Sunday. That was my first cruise in 15 years. Previous two were on Carnival. This cruise I just booked is a surprise for my other half so trying to make a phone call to Celebrity isn’t an option right now. Maybe one day this week if she leaves.  LOL. Hoping that if it takes a few days to contact them it won’t be an issue.  Loved the cruise we just got off but as one or two of you just mentioned…their website, invoice breakdowns and how it’s displayed and handled has a lot to be desired. 
Any other feedback is certainly welcomed.

Thanks again!

Hello…I have an inquiry.

I booked a cruise a couple days ago under their current weekend sale/promotional offer.

Part of the  promotion was free elevate drink package and $300.00 OBC for the cabin. (2 of us booked- $150.00 each)

The deposit was $900.00 leaving a balance of $2792.00. I have the email receipt reflecting the Total cost, deposit paid and remaining balance. That is what the Celebrity site reflected as well earlier. 

When I look now it shows a balance of $3060.00.

In one area of the Celebrity site it is showing OBC of $600.00 and in another still showing the original $300.00.

I’ve gotten no new emails telling me about an increase or new charge, etc. 

Anybody else seeing anything like this?

I sent an email inquiring and asking for it to be corrected.

From what I’ve seen people seem to be on the phone for hours waiting to speak with a rep if they have questions, etc.

I don’t have time for that.

Any suggestions or ideas why this happened and what to do?

Thanks for reading and helping!