BubbeCruises
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I ordered these from Amazon. Fit the HAL luggage tags perfectly.
I ordered these from Amazon. Fit the HAL luggage tags perfectly.
Unable to get satisfaction or anything from Customer Relations
in Holland America Line
Posted
Definitely dispute the charge with your credit card. In my experience, they will credit you for the charge and fight it out with HAL. And in my experience, the credit card company always wins.
It may only be $29.99 but that's not the point. I would dispute it if it were $1 🙂
Also, it's very disheartening to hear that HAL is not just doing the right thing here. After all, it's only $29.99. They should immediately credit you the amount for such a small amount. Customer relations are so important in this industry.