juneaubliss

I read from an old post that each Haven cabin gets one portable phone in addition to a corded phone. From what I can tell, the phone is meant for calling the butler. My question is, does the portable phone have the same or different number from the corded phone? Can we use our corded phone to call our portable phone? It would be nice to give the portable phone to a family member and be able to contact them using the corded phone (although, having two portable phones or free smartphone app messaging would be nicer still).

Edit: Another post said the portable phone will ring when someone calls the room, so it sounds like they are the same number, but it means people can "use the phones that are all over the ship to call [your room]". I'm curious what are some examples of these phone locations? I can only think of the Haven concierge desk and the customer service desk.

56 minutes ago, InFullertonCA said:

 

I'm assuming (yes I know I shouldn't assume) you have the same offers in Canada as I do in the US, but my pre-cruise offers on the website differ from what I see on the App.  As an example I have this offer for 2 dinners at a 30% discount.  I realize paying for the single meal is still a better value for you ($59 + 20% gratuity added of $11.80 = $70.80), but it will only cost you $12.00 more for 2 meals w/tips.

I guess I'm trying to point out that sometimes the offers between the website and the App differ and you should check both.

That's the upgrade for someone who already has the SDP. That deal does have an extra discount, but I was referring to the SDP for the 3rd guest who doesn't have the package yet, which costs more; two extra meals for me is about $81, but for the third guest it's about $115.

Since SDP is not transferrable, NCL is basically charging us extra for the 3rd guest to share the specialty dining experience with the companions.

Thanks, we'll aim to enjoy!

1 hour ago, InFullertonCA said:

I’m not sure if this helps, but this is a screen shot from my App in the US.

This shows a starting cost of $118.80 

 

I see, the current price has deviated from the website's rates. $118.80 USD * 1.35 market rate = about $160 CAD, about $3 CAD of difference from my number.

9 minutes ago, Asawi said:

They do the same thing for us Europeans. Prices ARE in Euro but on several places it says "all prices are in USD".  Easier for us to spot though with the Euro-sign as a tell

So for your upgrade price, 79 EUR * 1.47 = comparable to $116 CAD. For me, my app says C109.22, which is about 6% less.

It looks like my prices should be in Canadian dollars, and the "all prices are in USD" is a misleading note or a bug (the sample menus seem to be in USD).

I was only thinking of getting SDP for the third guest to be able to dine together at Teppanyaki, but it doesn't look like a good value proposition for that since a la carte is $59 USD, and my SDP per meal is about $58 USD but I have to buy two meals.

I'm from Canada and in my NCL app under Dining, for the 2 Meal Special Dining Package it says, as stated:

Price C156.71

All prices in USD

The first line implies $156 Canadian dollars (which is about $115 USD at current rates) but the second one implies $156.71 US dollars.

I assume the price for me would actually be $156.71 in Canadian dollars, and the info "all prices in USD" is just a bug related to the NCL phone app -- can someone confirm this?

Per NCL.com, 2UDP is $99 USD ( https://www.ncl.com/ca/en/onboard-packages/dining-packages ) which at the current exchange rate of under 1.36 would be about $135 CAD, so $156 CAD would still be more expensive than the USD price by about 15%.

I am curious how guests in Haven suites outside the Haven complex (eg Bliss Aft Haven suites) can receive priority disembarkation on the final day — since they’re outside the Haven complex, would they have to first make their way to the complex via regulator elevator first (lining up as needed) to request disembarkation? Would it be faster to just manually ride a regular elevator down with everyone else? And would it be faster if they carried their own bags and did self embarkation? 

Also, if anyone has specific pointers for Haven embarkation/disembarkation at Seattle (pier 66 I believe), that’s be great.

I would prefer that to the following post:

"No, the butler will not bring alcoholic drinks or soft drinks.  You have to pay the normal room service fee for those. Yes, the butler/steward can remove the chargeable items from the fridge. No, the fridge will not be restocked with beer and soft drinks unless you're willing to pay room service prices."

On 9/3/2019 at 1:47 PM, familymom05 said:

 

The above email asked not only for the mini fridge to be emptied but also for additional beverages to be stocked which are normally extra cost from what I can tell. Should Haven guests expect to be charged if they ask for that, assuming they don't have a drink package, or are such requests not a big deal in the Haven?

Thank you for the responses above.

If one of the excursions appears to be full (eg app shows "$0.00" for the 2nd guest and not available for purchase from the app), is it ever possible for the concierge to squeeze the Haven guests in despite what the app shows?

Hi all, does anyone know if every Haven cruise booking will receive a letter in the mail from NCL about their stay? We booked about 50 days from the cruise, when can we expect to get the welcome package with the instructions?

We are a family of 3 staying in the same cabin and will mostly be traveling together. Is there a need for more than one person to use the NCL app for reservations? Or can one person make reservations (including excursions) for everyone in the group using one app account?

When shopping for excursions, some items say 0.00 under some guests, eg person1 c$117, person2 c$0.00, person3 c$0.00 (c$ = Canadian dollars). Does this mean there is no charge for the 2nd and 3rd guests if I book this excursion, or does it mean others have to book for themselves separately? Thanks