plc22
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Yesterday I made my final payment to NCL for the Greenland/Iceland cruise in June 2024. This morning I received an email that all the ports to Greenland have been cancelled due to the weather!
It is dishonest to sell a port you have no intentions on going to and to wait till the final payment is made to notify the guest. I am canceling the trip and should get a full refund since the final payment is not due till Feb 22, 2024. This is not the first time that this has happened to us.
Due to seasonal weather implications that may impact our ability to call to Greenland during the month of June and out of an abundance of caution, our calls to Qaqortoq, Paamiut and Nuuk, Greenland have been cancelled. To provide you with the best experience possible, we will now call to Kristiansund, Maloy, and Alesund, Norway. In addition, our call to Djupivogur, Iceland has been replaced with a call to Grundarfjordur, Iceland. The modified itinerary is as follows:
Original Day Destination Arrive Depart Fri REYKJAVIK, ICELAND 4:00 pm Sat DJUPIVOGUR, ICELAND 11:00 am 7:00 pm Sun AKUREYRI, ICELAND 10:00 am 8:00 pm Mon ISAFJORDUR, ICELAND 7:00 am 3:00 pm Tue AT SEA Wed QAQORTOQ, GREENLAND 11:00 am 8:00 pm Thu PAAMIUT (FREDERIKSHAB), GREENLAND 8:00 am 7:00 pm Fri NUUK, GREENLAND 6:00 am 4:00 pm Sat AT SEA Sun AT SEA Mon REYKJAVIK, ICELAND 6:00 am Revised Day Destination Arrive Depart Fri REYKJAVIK, ICELAND 4:00 pm Sat GRUNDARFJORDUR, ICELAND 7:00 am 4:00 pm Sun AKUREYRI, ICELAND 10:00 am 8:00 pm Mon AT SEA Tue KRISTIANSUND, NORWAY 2:00 pm 9:00 pm Wed MALOY, NORWAY 8:00 am 5:00 pm Thu ALESUND, NORWAY 9:00 am 6:00 pm Fri AT SEA Sat HUSAVIK, ICELAND 8:00 am 6:00 pm Sun ISAFJORDUR, ICELAND 6:00 am 3:00 pm Mon REYKJAVIK, ICELAND 4:00 am
Are NCL selling cruises to ports they have no intention of going to.
in Norwegian Cruise Line
Posted
Canceling a port of call due to weather on that day or the night before for safety reasons is on thing. But waiting for the final payment to be made, then notifying you that your not getting what you paid for and will not be going to the majority of ports that caused you to book that particular cruise is dishonest.