Amanda55

2 hours ago, Thejuggler said:

Cancel and claim on the current policy.

 

They will need a doctors certificate advising they are unfit to travel due to investigation into a new medical condition which has arisen since the holiday was booked.

They’re not unfit to travel, so they won’t get a doctor’s certificate.  She just has hip pain. Also, due to the Doctors dragging their feet she would not have got the doctor’s paper in good time to make the claim before the expiry date.  If she doesn’t get a diagnoses before then, we are hoping P&O will allow us to move the booking.  

Thank you.  

Thank you 👍🏻

We booked a cruise with friends last year departing early May this year.  At the time they had annual travel insurance. It’s due for renewal on 21 February 2024.  However, when ringing to renew they declared that my friend was awaiting diagnoses for hip pain and has a hospital appointment in April. The insurance company  have now refused to renew the insurance until diagnoses.  The cruise has been paid for in full.   They are now to be left with no cover. Can anyone advise please?