revengeful87

22 hours ago, jimbo5544 said:

See post 51.  I agree she owes you money.  Again, she can only be charged for insurance fraud if SHE submits it, not what she tells you to do.

She is commenting insurance fraud by telling you to file a claim and keeping refundable money. How you can’t see that i don’t understand. Insurance companies should not have been paying out on this. It causes increased premiums for the rest of us when unscrupulous people do what she is doing! 

1 hour ago, jimbo5544 said:

That would be fraud, NOT insurance fraud.  Insurance fraud would be changing something so you could get insurance.  She reportedly changed it not pay someone.  Def not insurance fraud.

Travel insurance fraud is committed when she intentionally has people file a claim when refunds are due by her and then not provided. She then steals our refund money by not returning it. These are false claims being paid out by insurance companies. These claims should never be filed in the first place. She owed us our money. 

7 minutes ago, d9704011 said:

Insurance fraud, how so?  I don't much care for Sandra's practices but it looks more like a non-refundable reservation (like a hotel) than fraud.  belkin simply wasted her/his time trying to find replacements under an understandable (but mistaken) notion that a refund from Sandra's would follow.

Insurance fraud because she should have provided those refunds and instead had people file with their insurance companies so she could double dip and keep the money! She does this all the time. 

On 7/19/2024 at 8:54 AM, ontheweb said:

But there is a loser. At least that might bring some satisfaction to some.

The article written by Michelle Couch Friedman will hurt her business even more. She has lost a lot more business than she owes refunds at this point in time. She has already canceled several tours and many people have decided not to book with her as a result of her shady business practices. She chose to dig her feet in the sand. We chose to dig ours deeper and tell the truth! She’s told so many lies she can’t keep them straight anymore. This is our revenge. 

On 7/19/2024 at 8:09 AM, fvandewouwer said:

this is strange :

I tried to post the topic number of this post in the roll call of the Carnival Panorama cruise 25 days Transpacific October 12th

and I get this message  " sorry this post is not available anymore "

Is there a way to put a link to this post ?

still trying to warn those people.

 

 

Post the story from Michelle couch Friedman from consumer rescue. Google it and you will find the story. Thanks for getting the message out 

On 7/18/2024 at 6:56 PM, starstruck05 said:

It maybe more of pain than it's worth but have yall considered a lawsuit? I'm sure it's enough for a class action.

Yea we couldn’t find a lawyer willing to take the case because she is in Canada and we are spread out throughout the United States 

7 hours ago, belkin said:

I was not on the Greenland tour but thought I would share what happened to us.  We first met Sandra on the Splendor cruise from Long Beach to Singapore back in 2019. She was doing tours, and I heard many good things. 

 

Fast forward to 2022 when we booked a b2b out of Dover on the Pride.  She popped up in the groups I belonged to so I thought why not, people we happy with her on the Splendor. So I booked several tours with her for each sailing. This was back when you had to have a negative Covid test to get on the ship. Well we got a big surprise when my hubby tested positive 2 days before sailing. 

 

I immediately contacted Sandra to let her know and started posting on the groups we were a part of to see if anyone was interested as many of the tours were sold out.  I found replacements for a few of the tours and contacted Sandra to let her know.  She told me she wanted the people to pay her instead of me. This made me very uneasy and sent up a big red flag.  To make a long story short she never refunded me for the tours that I was able to replace and asked me to make a claim with my travel insurance company.  Very unscrupulous!

File with your insurance so she gets to steal your money. That’s insurance fraud. She needs to learn what providing a refund actually means. 
snakes are snakes and she’s one of them 

So for those asking questions: over 1200 passengers booked tours with her for the Greenland cruise in September 2023.  Over 800 passengers got no refunds for the iceburg tours.  The other tours in other ports went off but not without issues.  Most of us booked before she changed the terms and conditions on her website,  When she did change her terms and conditions she failed to notify anyone of those changes.  One person who booked the same day as we did got a full refund because she booked before the new website went live.  So the question is why not the rest of us? We did do chargebacks on our credit cards and she provided false documents and information to the cc companies and they found in her favor.  She changed the terms to non refundable on September 19th, after the cruise was over.  On September 6th she was on the Facebook page stating refunds would be forthcoming.  All lies! Matter of fact she told the tour operator to keep 10k of our money and that he would get all the business back and more when we returned on our free cruise in 2024! There was no free cruise.  The tour operator sent her an email on August 28th stating ship won't make it please cancel for full refund so I can book other tours.  She refused to do so and cost him thousands of dollars.  Is this why she told him to keep 10k of our money?  She provided partial refunds to some guests with the understanding the rest would be coming.  They have never seen that money.  Most of us have received no refunds.  She spends her time cruising around the world on our dime.  A Facebook page was created to discuss options on getting  refunds and we discovered then that this was not the first time she has done this, but it is the most passengers she has refused to give refunds to.  Upon investigation we learned she is not licensed, bonded or insured.  She states on her page that if something happens she can not be held responsible.  BS! She has now lost her ability to take credit cards most likely due to the high number of chargebacks against her. Now the form of payment is Zelle which is illegal in Canada and is the known form of payment for scammers.  She also does personal checks if you dont have zelle and they are made out to her not the business.  This is done to avoid paying taxes on that money.  

Check out the full story done by Michelle Couch-Friedman of Consumer Rescue.  Michelle spent over 9 months going through documents and trying to get all of these people their money back.  In the end Sandra stopped communicating with her after getting caught in lie after lie.  SO buyer beware.  We vetted her, asked her direct questions to which she responded if the ship does not port it is 100% refundable.  She had her cheerleading squad post only positive reviews (anything else is deleted or not posted).  I strongly urge anyone thinking of using her to check the reviews on various pages and the stories out there about her.