rjrobbin

3 hours ago, Namvvet68 said:

I corrected that and it still was rejected. also tried customerrelations@princess.com to no avail.

Since I had not heard back from my email, I resent it and got a response.  The email address is good.

1 hour ago, Namvvet68 said:

I tried Groupeonboardservices@ princess.com and the message was rejected.  Any other addresses?  Who was your contact on board?

grouponboardservices   looks like an extra 'e' after group!

1 hour ago, Lily'sMum said:

If you (or anyone in your traveling party/family) test positive within 14 days of your departure - you can receive a full refund.  Not even FCC....At least that is what Celebrity just told me.   

 

From their website:  

Book a Celebrity cruise that’s sailing on or before April 30, 2022 and you’ll have the following reassurance at no extra charge:

• 100% cruise fare refund for you, and your Traveling Party, if any of you tests positive for COVID-19 within 14 days prior to the cruise or at the boarding terminal.**. 

**To qualify for a refund, if your COVID-19 test was administered by a provider other than one retained by Celebrity, you must present your verified positive test result in a form acceptable to Celebrity.

1 hour ago, Turtles06 said:

 

A tip for the future: the answer to questions like yours regarding Celebrity's policies are typically found on Celebrity's web site, as you can see from the comment above.  So that's a great place to start.  As for what your insurance would do, policies vary and you need to look at your own policy. 

 

Hopefully, you will both test negative and your question will be moot. 🙂

Thank you for the pointer.   I kind of figured it would have to be covered someplace.....Happy cruising.

This is a what if question.  So, we are traveling to Tamp on Saturday before our Monday departure of the Constellation.  We will be testing at our hotel.  If either of us would test positive, we would be denied boarding.  I understand that.  I was trying to figure out if there would be any reimbursement of our cruise fare,  or would that be covered under our travel insurance.  If this has been answered before or an inappropriate topic here, please forgive me.

4:30 cab to airport. Checked in and waiting at gate. Our flight to LA just arrived at the gate after an overnight flight from LA.

The trip has begun.

Let me be the first to post on your 'live from' forum.

We leave early Saturday morning on a non stop out of Columbus. Bags are packed. Looking forward to this cruise.