Jump to content

amandachit

Members
  • Posts

    51
  • Joined

Posts posted by amandachit

  1. Yes, he ate at the buffet after consulting the staff. Quite frequently, he ate at the Local. The food was great!

     

    Thanks so much for the information. Did your son eat at the buffet? or any of the specialty restaurants ? Really want to try local out.
  2. I almost forgot to reply. They handled my sons allergies with ease. We informed them in advance. Once on the ship, we met with the dining staff to pre-plan some of the dinners. They would have been happy to pre-plan all of the meals but my son did not want to do that. He wanted some flexibility. The staff was very accomodating and identified him by sight on occasion. His id card was flagged with his allergies and a manager came to meet with him at every sit down restaurant. I cannot say enough great things about the experience that we had! I highly recommend them.

  3. As for the bar, we don't have experience in that yet. The PN/TN is my son who is 17. My guess would be that $$$ talks. I would pick one bar that you would want to be at the most. Talk to (and tip) the manager after explaining your situation and maybe they will take extra efforts to keep a safer area for you? That would be the only suggestion that I have.

    We have been on quite a few cruises (none with NCL) with our son and have found that when we take the time to talk to the managers of each area carefully, they have been more than accomodating.

  4. I called the cruise line again and they said that I needed to email the Access Desk. I did that and they quickly sent back an email with detailed questions regarding the health concern. The form was for multiple issues. I just returned it to them. The email says:Food Allergies

    Although it is not mandatory, if this request is due to a medical condition, please contact our Access Desk by filling out the attached form and sending it back to us (accessdesk@ncl.com or fax 305.468.2171, ). This is to ensure that the ship staff is aware of any Medical condition, in the event of an emergency.

    Please be advised that we are able to provide assistance for guests with food allergies. The information you provide will be noted and forwarded to the dining staff, as well as the medical staff onboard. Guest with Epi-pens should carry them and not check it in with their luggage.

    The Chefs prepare all food for guests with food allergies separate from all other food. They are able to make modifications to most meals on the menu or create new meals that are not on the menu. The wait staff will be able to advise what the meal contains and identify safe meal choices. All dining venues can accommodate allergies, however we do not recommend eating at the buffet.

    Upon embarkation, we ask that guests meet with the Restaurant Manager for arrangements and to go over their dietary needs. The Restaurant Manager can be reached at the Reception Desk.

    Guests may only bring non-perishable, pre-packaged, prepared snacks to be stored in the guest’s cabin (dry snacks, cookies, crackers, etc.). Guests cannot bring pre-cooked food (in any stage: frozen, chilled, etc.), food that needs to be cooked/prepared, processed or stored by ship staff.

    When traveling, a passenger and treating physician should consider the following carefully before any cruise:

    1) There is no Allergist available on the ship.

    2) Medical conditions, when unstable and poorly controlled, are potentially life threatening, especially without back up.

    3) These conditions should first be stabilized prior to embarking on a cruise, where a Guest may be at sea for several days without any immediate hospital and or specialist back up.

    4) Prior to any travel, we strongly suggest that Guests contact their own Health Insurance carrier to determine what benefits they carry… particularly their benefits for Medical Providers outside of the United States, as well as available Air-Ambulance and Repatriation benefits. In fact, for short trips, any traveler is well advised to purchase Travel Health Insurance with defined out of country Treatment and Repatriation benefits… even if this coverage might be redundant.

    However, we cannot assure anyone that foods can be guaranteed to be 100% safe from contamination with food allergens. We can, and will, make every effort to continue to provide our Guests with the support that they require to experience and safe and uneventful voyage, as evidenced by the correspondence currently taking place!

    Lastly if at all possible please complete and return the attached form no later than 5 days prior to your cruise.

  5. We are on the June 7th cruise. I have talked to customer service about the PN/TN allergies. They seemed to have a great set up for preparing safe meals. I was supposed to get an email, but I have not yet. Hopefully I will have some more information soon.

  6. It was horrible! I stayed in one last week (10-20-07 sailing). There were 4 of us and this had to have been the worst room for us. It is on the panorama deck right under the spa. Oh yes, that includes the treadmills! The spa apparently closes at 8 or 10 to the guests, but then is open until 1 for the staff. It was so loud and shook my sons bed (the one from the ceiling). It sounded like a pounding headache would if it was audible! The throbbing and pounding was so annoying. Anyways, we went to the pursers about it almost every night, eventhough the spa manager agreed to unplug the machines above our room at 8 PM. She did not follow through with her promise. The pursers were great and we had no problem with them. They were very frustrated too. In the end, we got a $300 credit for our trouble... not a lot, but it was more than I expected. I would not recommend this room to anyone that can hear and plans to go to sleep before 1AM or sleep after 7AM.

     

    :mad:

×
×
  • Create New...