fenreed

Thanks all for all your responses.

Tui also responded..................

Good Afternoon ****

Thank you for your email

Once you arrive at the port the staff will direct you to the luggage drop off area, and you'll be shown where to park your car. There'll be a free shuttle bus from the car park to the ship.

Northumbrian Quay

Port of Tyne

International passenger Terminal

Cobledene,

North Shields,

Tyne and Wear

NE29 6EE

If I can help with anything else please do not hesitate to contact us.

Kind regards,

Customer Service Advisor

TUI UK

So there we have it!

Malch_UK

Thank you for that informative post! And, of course I'm parking at the port. This is the best thing for us. We are driving up Friday 22 June, ( 170 miles) staying at the Premier Inn at Holystone, then driving to the port the next day. That is why I've needed to get the detail!!

We booked this cruise last Sep, and we have a neighbour who normally travels to Southampton with Eavesway Travel from our nearest M1 junction No 25 Nottingham/Derby. He is quite happy with their service.

However, I was reluctant to book with Intercruise... and if anyone would like me to PM them, I'll supply the details. It took me a long time to get the thing sorted out, but suffice to say, never, ever, will I use this firm again. Thankfully, we did not use them. I decided to drive. I'm not happy but there it is. A local taxi we use for EMA and BMX is very reasonable, but £400 return was a trip too far as they say. Well hope it all pans out, I'll post in 5 weeks time or so, things may be that we do not know, may surface!

I'm a belt, braces and skyhooks man, so that's why I like to do my research!

happy sailing, fenreed

Skioncruises and everybody. Thanks for all your posts. Sounds pretty organised! We shall see....

Thanks skioncruises and heywood for those points of contact. I'll let you know how I get on.

Thank you Sheila49 for that. Bit of a problem for me...I don't do social media, apart from informative outfits like this one.

Just to update anyone following this who may be also interested in the information I'm trying to obtain, I'm still awaiting a response from Customer Services whom I emailed 12 May.

I'm also awaiting a response from the CEO whom I emailed 18 May.

I suppose they must be busy people, but there again, so am I..................

Thanks for that dronnygirl I'll let you know the response

Well, we've decided to bite the bullet and park at the Port of Tyne. I've spent ages online trying to find a cheaper rate than the £12 per day. My Tui Account has a link for Port Parking, presumably at a reduced rate, The link does not work resulting in a "page not found"! I visited a Tui travel agent (not really happy to chat because I'd booked online). So I emailed Tui Customer Services and have yet to receive a reply.

I then emailed the CEO. As yet, no reply. One would think that a company such as Tui who can spend a lot of money on TV ads telling you how the customer matters, and how they look after their customers, could actually make an effort and make their actions mirror their words.

Trying to find a dedicated contact point online takes a long time. Of course, and when you find a point of contact, one realises that one is in a queue waiting for your email to be answered.

Well, hopefully, the power, or powers that be, may read these message boards and take action.

Will it happen? A pig just shot by my window!!!

Thanks Ormy

Can somebody say if you have to leave your car keys at Port of Tyne car park please.

I'm also looking into parking at Newcastle Port of Tyne Cruise Parking.

Could someone advise the parking procedure please in more detail. I'm interested in how I get back to the cruise terminal, how long that takes and do you park your car yourself and do you have to leave the car keys with them.

Thanks fenreed