orangeh3

"contact NCL Reservations for details". " This is where the problem began. The reservations department did give the correct details of the cabin. If I were handicapped and traveling with children, I would think this room was a suite with a second bedroom for the children. I would also believe that it would be handicap accessible. I have no issue with the suite not having walls. I do, however, have an issue with NCL telling people it has the same suite layout as all the others do. I understand the frustration of non-handicapped people reserving a handicapped room but the real reason for this post was to let ALL people know (handicapped or not) that the room is NOT the same as the other suites. It is different and should be described as such.[/quote]

 

Just curious on this statement in red...do other cruise lines describe in detail the HC cabins?

I think this was a good discussion as it educated some able bodied to the difficulties that handicapped people have in obtaining handicapped cabins. The biggest misconception being that the cruise line will move an abled bodied person out of a handicapped room if a handicapped cruiser needs it. It's a shame that isn't true but cruise lines tell people this over and over again.

 

Most of the fault lies with the reservationists at the cruise lines. They are entry level positions with low pay. One big joke being if you don't like an answer you get from one reservationist, call back and you'll get a different answer.

 

I wish everyone a wonderful cruise.

Do you have a problem with the way reservations are made with cruise lines? ;) Is there anything we as able bodied people can do to help alivate this problem with HC accessable cabins in the future? With booking cabins online and people booking cabins because of size, would it not be better to stop reservations online, using only knowledgeable people making the reservations? I believe this problem is a known problem with all cruise lines, not specifically a NCL problem.

A few years back, I met a nice lady and her personal care companion on the Star. The lady was a wheel chair bound HC, and her only communication was through sign language as she was hearing impaired. She was telling me she needed to book at least 2 years ahead to have a HC cabin...she couldn't decide last minute to cruise. She was upset that she wasn't able to cruise on the spur of the moment as abled bodied people were.

Maybe more HC people would cruise if the cabins were available last minute.

JMHO...:)

Thanks for the info... What was your year end point balance and how many of each certificate did you receive? Did they round your points up or down (if applicable) and what happened to surplus points?

I received 2 certificates...1=$500 and 1 upgrade certificate. All points were accounted for and had no surplus points...could have been the way my points counted out or maybe they rounded up...:confused: I just looked at my account again and my extra points were carried over to the new year and new program.

Did these come in a sepaerate envelope or as part of your statement? I am expecting 3 or 4 certificates am would like to know what sort of mailing I should be on the lookout for :)

Separate envelope and not at the same time as our statement. :)

I don't recall if you said you had requested them or if you just waited for them to send them.

We waited for BOA to send them to us. No prompting on our part and no phone calls to BOA, just patiently waited. ;)

Our account balance in certificates from BOA was received this last week. We have patiently waited and were rewarded. Our new account with BOA is the same number and we are currently collecting points on the little we do charge on it. We have a Visa that we use to collect points for airfare...4 points for every $100 that we charge for certain items. It is through our credit union. I am now sitting with the certificates from BOA for NCL, two round trip tickets international and we hopefully will be using all on the new F3 next year. What more can I say.:)

You definately have no idea what you are insulting me over. Read the 10/1/08 letter about Worldpoints & see the new cards all are getting with Compass Rewards account # moved over to thhe new ones.sult.

 

No anwwer? Just posted your insult which is not to be posted here.

And again you get away with insulting people and its okay for you to insult others? :confused: All AWinkler did was answer a question that you had yet to answer in pages past. :rolleyes: