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Posts posted by jroyalfuture
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Hi all,
I have to comment on the conversion from credits to points. Overall we were pleased, and we think that RCCL did a fine job. It was really very fair and the conversion was generous. That said, I have a complaint, and Crown and Anchor seems to be ignoring my emails about it.
We sailed on the Radiance on Jan 13th, and got off the ship on the 17th. So under the old system that was a credit. So we should have gotten the full benefit of the credit since the sailing was completed before the new system went into effect; however, since RCCL is so slow crediting to your account, this sailing was not posted by the 21st. So even though the sailing was completed under the old system, our credit (or now points) was applied under the new system. Not fair, I say. We are penalized because RCCL was so slow in applying credits. Even the literature mailed out says that the system went into effect on the 21st.
Come on Crown and Anchor, you need to be consistent and if the cruise was completed under the old system, these folks all need to have their credits converted to points under the system in place when they sailed.
RCCL and Crown and Anchor, we love you anyway, but this was not good. You tried so hard to be fair, but this is wrong. Why ruin a good thing by not following through and doing the correct conversion for those loyal folks who had already sailed.
No Kids in CL but Adults at DreamWorks Breakfast & Getting Face-Painting??
in Royal Caribbean International
Posted
I love kids, I really do. and my husband and I love to see families cruising together. We love to cruise with our grand-kids. but that said, I truly hate to be annoyed by children in the concierge lounge or the diamond lounge. There is no room for children in there and it certainly is no place for it.
As for the character breakfasts---folks pay an awful lot to take their families on these cruise so that their kids can have this experience, and certainly the kids really look forward to it. I definitely feel that it should be a kids only place and for parents with kids. It there is space left over, than folks without kids could be admitted. It could be sort of like access to the shows on board Oasis and Allure. It all the seats aren't full ten minutes before others can be admitted.
Step up RCCL or there is going to be a lot of unhappy parents on these cruises as adults hog all the space and your guests with kids loose out!!!!