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hlk08003

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Posts posted by hlk08003

  1. 23 hours ago, Nclgetawaymenhoney said:

    Good luck, I took a peak at inventory and 11 total havens left which lead me to believe they haven’t started upgrading yet, and over 12t balconies including 71 in category BA so if your trying to upgrade from inside to balcony I think you have a great shot hopefully you’ll hear late this week but it could be next week , you’ve been luck to get awarded more than 8 business days out mine has been 3 days, 3 days, and last 2 less than 48 hours from Sunday sailing.  I wish there were some havens left on my sailing from mid October but exactly how to check inventorybeen firmly sold out more than a month. Happy sailing.

    Please tell me how to check inventories....thanks

    • Like 1
  2. We had a serious problem with our mini suite on the Encore Maiden Voyage. Customer Relations onboard opened a case# for us and sent it to Miami. We have not even received an acknowledge from NCL Miami. As of today  all attempts at speaking with a live person have failed. All correspondence has been totally ignored. They have just stone walled the issue.

    I am disappointed and frustrated by this lack of even a simple reply.

    Any suggestions other than sail another cruise line?

  3. I booked a balcony on the Gem through a travel agent on Monday. On Tuesday it was offered $300 cheaper. I asked the agent to get me the refund. I was told that NCL would only give me OBC equal to 25% of the difference or $75. I have to think that,as a Platinum customer they would have made a fairer offer. Since I used an agent they refused to deal directly with me. Two points are apparent here...first using an agent is worthless. Second I will never trust the cruise line to deal fairly in their pricing. I have been overcharged and I don't like it!!!

     

     

    Sent from my iPad using Forums

  4. I very much appreciate the replies and am duly making notes. We've just come back from a wonderful 17-day cruise (Regent: Med), and I'm missing cruising already, so I thought just to scratch the itch I'd look ahead to next year. Not necessarily thinking of trying to book just yet, just gathering ideas so that I can do some research on suggestions.

     

     

     

    I'd forgotten, btw, to mention that we're elderly, so hauling around on bus and train isn't our thing anymore.

     

     

     

    Thanks again.

     

     

     

     

     

     

     

    Sent from my iPad using Forums

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