I am really not surprised at the UK customs issue - they are understaffed (do not argue on this one it is a fact) and simply can not handle these numbers with other ships in port. NCL have had over the year other issues with Southampton (Epic September 2015) and they are not the main user of the port. We need to protect our borders!
Getaway Transatlantic, Most Mishandled Cruise Ever
in Norwegian Cruise Line
Posted
UK Customs was not the issue..