seminole95

Ok guys. Finally got my credit back from NCL and I have now received everything back minus the $139 for the cost of the insurance. Never thought NCL would be the problem here but they were by far more difficult than Aon Affinity. Thanks for help

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Your insurance should cover all NON-REFUNDABLE costs - those things that NCL will not reimburse you for.

 

Your cruise next certificate value is PART of your cruise costs. Did they or did they not refund the full value of your cruise? You said you were reimbursed by insurance for your cruise fare.

 

It almost sounds like you want your certificates back even though you were already reimbursed for your actual cruise fare - which included the certificates.

I think that I should be refunded everything short of the $139 (the cost of insurance) which is what I was originally told.

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Well. This will certainly keep me from buying any cruise next certificates. You pay for insurance to cover your loss if necessary. Just because you spent the money in advance for the vacation should not have an effect on the insurance policy. You still spent the money after all and should be entitled to reimbursement.

That was a lesson learned. I'm still going to try to fight it.

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Hi all. I know there are people on this board that have had experience with NCL corporate.

I purchased platinum insurance and had to cancel day of cruise for medical reason. Aon affinity reimbursed me for cruise fare only.

NCL was supposed to reimburse port charges, taxes and gratuity as well as 2 cruise next certificates. Never happened. Called and spoke with a Patricia in refunds/accounting who was a horror. She refused to pass me on to a supervisor. She should not be in any customer facing role.

Called back and spoke with a supervisor in reservations who was nice but did not solve my issue. She said they will refund credit card for port charges and gratuity but because of penalties I would not get my cruise next certs back. Help!!!!

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Sorry about the delay. On the Escape, it was available at most bars and restaurants for about $6 for the large bottle. The easiest place to purchase would probably be Pinchos as they usually had the most down time.

Thank you! I leave Saturday-glad I did not pre purchase the aquafina.

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Better choice for me. Do you remember the cost for big bottles? Thank you!

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Thank you! If you have to pay for it-you would think there would be options...[emoji849]

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Anybody that has recently been on escape-please advise if there is any other brand of bottled water available for purchase. Aquafina is not my brand of choice especially for $5 a bottle. Thx

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You can also redeem for credit online through the credit card (bank of America) website. It was super easy.

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I've done it before on celebrity. If I can remember correctly we notified guest services and security when we disembarked. No problem. Worked out great.

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Your pictures are beautiful and your story is captivating. Your mom seems like a very special soul. We need more kind souls in this world.

I know your work has helped and will continue to help many. Thank you for sharing your story. God bless.

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As a FL native familiar with the area, I agree completely.

MIA is a nightmare and would not rent a car for such a short period of time. Make life easy. Uber is the way to go.

And I've never been stuck by Hotwire. Always very happy with accommodations.

Have a great trip!!

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Le bistro!!!

I would try to book on the ship because they generally have an extra incentive like 2 promos instead of one. You will love the Epic!!!

Was it very loud? Always afraid that too close can be very noisy.

Congrats on the vibe pass!!![emoji322] what time would you recommend arriving at the port? I know you were there extra early due to your flight arrival.

Following...good luck! Hope it's a great trip for you!

Loving your review! December can't get here fast enough. Thank you for taking the time to share pics. I loved the water slide video. Now I'm not so afraid [emoji15]

Thank you!

Thx. In a studio, do you happen to know if the studio coordinator can help with these reservations?

Does anyone know about what percentage are booked in advance? Will be in epic next week and don't have any reservations yet.

They can't be completely booked, right?

Is iconcierge the best way to reserve? Thanks in advance.