We were booked on the Apr. 11 sailing of the Empress of the Seas by RCL. Last week the travel agent called and told us the cruise had been cancelled because they were not finished with refurbishment. They were supposed to be done around March 1. We were told we would bet our money back but would have to wait 5-6 weeks. Funny how I have to get my money to them in a day. Never got a message from RCL. I bought a drink package and who knows if I get my money back on that. We have had to cancel hotels, travel, etc. and RCL thinks they are doing us a favor and give us nothing for our problems.
We have been on 15 cruises and now RCL has dropped to the bottom of our "do not book list".
RCL Cancels Empress of Seas - Screws Up Vacation
in Royal Caribbean International
Posted
We were booked on the Apr. 11 sailing of the Empress of the Seas by RCL. Last week the travel agent called and told us the cruise had been cancelled because they were not finished with refurbishment. They were supposed to be done around March 1. We were told we would bet our money back but would have to wait 5-6 weeks. Funny how I have to get my money to them in a day. Never got a message from RCL. I bought a drink package and who knows if I get my money back on that. We have had to cancel hotels, travel, etc. and RCL thinks they are doing us a favor and give us nothing for our problems.
We have been on 15 cruises and now RCL has dropped to the bottom of our "do not book list".