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orangjulz

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Posts posted by orangjulz

  1. I will be cancelling this credit card. We finally got our Compass reward certificates, after several phone calls and several weeks late in two seperate mailings. I have a return receipt via certified mail that NCL got the ones we were redeeming on February 20th. They still aren't even showing up in their system and we cruise in a week.

     

    I also called World Points at 800-434-8313 to see if I could also potentially use an onboard credit from the new WPs. I had to call because when you click through on their website it says our billing info is incorrect for the past week and won't accept it when I enter our info in.

     

    They said in order to use any of the travel rewards or onboard credits for the NCL Master Card you have to use the World Points travel agency only. I'm not sure I want to do this nor have I seen this stated anywhere on the website or in promotional materials. Have you?

     

    It has been a nightmare trying to actually use these rewards or speak to anyone able to help with BOA or NCL regarding them.

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