snufman

I was very upset that they cancelled Dominica, it was my favorite port. I have been there done that with St Martin. We had planned to stay on the ship there and not get off at all. Now we would have another day of just staying on the ship. We decided that it was just not worth the cost. Your loss Celebrity!

That was definitely not the only thing that they did wrong. I do know that the menu states it is a beer, however right on the can it states SODA. It was not great customer service to straighten it out. Great customer service would have been to let the bar staff all know that it is not a beer at all. The excursion desk is totally disorganized, the staff were rude except the staff from Indonesia for some reason, and there were frowns from almost everyone. Not a pleasant experience at all.

I totally agree. It seemed like no one knew what was going on. If you ask a question, you're likely to get a different response from each person you ask. My sister ordered a Ginger Beer. On the back of the can it states non-alcoholic SODA, they charged her $6.00 for a beer. Their statement was "It says Beer", we responded with so does Root Beer but it's not a beer and Ginger Ale, but it's not an ale. It seemed to take forever to get it straightened out. They are very disorganized. We will not be sailing with them again for sure.

We have done this and there is no problem at all and no charge.

Yes, you can. I do it all the time. They never question it. If they ever did, I would just tell them that I have the Bon Voyage liquor in the cabin. I have paperwork to prove it. But it's never been a question.