eeeeaaa

Mr. Graydon has been contacted.

Could you please find out who the Concierge is.

Thank you

:)

 

Who is the current concierge on the Jade ????

 

Thank you

Anyone who just got off the Jade ???

:)

Who is the current concierge on the Jade ????

Thank you

You would THINK that Celebrity would chime in and say something, like "Hang in there. We are working on it"

This what Celebrity Cruises spokesperson Posted on

April 27th, 2017, at 12:34 PM on the “New Look on Celebrity Website”

thread:

In an effort to provide all of our guests with the best possible web experience, we are limiting traffic to our new site at this time so we can test in a controlled environment. This will allow us to learn and get feedback from a small population of users as well as rectify any disruptive issues.

I think the spokesperson is to embarrassed or ashamed to post on this thread !!!!!!!!

Who was the concierge on your B2B cruises???

Thank you

Does anyone know, that has been on the Jade in the last week or 2,

who the Concierge is?

Thank you

Let's start with the basics.

 

When is your cruise?

 

Keith

In her post she says November.

Are you having trouble reading?????

 

As I have said, my priority would be simple where the room is located.

 

Keith

Keith1010,

She was not asking what your priority would be. :confused:

She was asking, "Would prefer to have sun."

On the 5 east bound crossings we have done, the sun has always

been on the STARBOARD side. :rolleyes:

Having done several crossings of the Atlantic it really does not matter.

 

Keith

Keith1010,

You are completely wrong. It does matter. Traveling eastbound, the

sun would be on the starboard side.

Celebrity currently offers complimentary room service 24 hours a day.

 

On all sailings beginning on or after 10/01/15, a late night room service fee will be added. Orders between 11 PM and 6 AM will be charged a $4.95 per room service fee.

 

For our Suite Class guests, the late-night room service charge is waived.

Today is 11/19/15, after the 10/1 date mentioned in your post. Is there currently a charge?

Celebrity Cruises answers are always enlightening !!!!!! :rolleyes::rolleyes:

The date of this thread is almost 2 1/2 years old March 8th, 2013, 03:44 AM :eek:

As you can see Celebrity Cruises has done nothing about this problem.

It just shows you that THEY don't care!!!!!!!

 

I don't agree that it would ruin the shoe. It may ruin my game, but no-one knows what the next card will be.

If you don't understand the game or the odds, you should not be playing.

It does affect the whole shoe. :rolleyes:

however we do not eat in the MDR. We do get room service for our evening meal and use the buffet for other meals. I feel tipping the MDR could be better used for the others. Any thoughts?

Also, this sounds like a creative way to STIFF the Staff!!!!! :rolleyes:

But what about redistribution ?

Just let Celebrity WORRY about the redistribution!!!!! :rolleyes:

Hi all,

 

Apologies for the issues, we are looking into them.

Do you know how many times you have said

this over the last 6 months :confused:

Instead of looking into them, trying FIXING them :rolleyes:

hi there,

 

sorry for the issues, can we assist?

Get the website Fixed!!!!!!

You just don't GET IT. :rolleyes:

Hi all,

 

We're aware of this issue. We're currently looking to see when this might be fixed. Apologies that we don't have more information at this time.

This is almost the same thing you said 2 months ago on 11-17-2014!!!!! :roll eyes:

I'm glad I didn't hold my breath. Don't ask me to email you (celebrity) and not even have the courtesy to respond. @celebritycruises tweeted back "thanks! We are aware of the problem". It would also be nice of somebody from Cruise Critic to explain what they are doing on their end and if they know what the problem is. While this isn't the biggest problem in the world by far, it does go to show the lack of customer service lately.

 

 

Sent from my iPad using Forums mobile app

I posted this on another thread 2 weeks ago:

Are you aware of how many Threads have been started, how many posts have been posted,

and how months you have said this???

 

Why don't you ask the IT department to post on this website as to WHY

nothing can be fixed and have them read all the negative comments

about your website!!!!!

 

Below are your some of your posts from the last 5 months.

Their answer:

Dear eeeeaaa,

 

Not sure what you are trying to accomplish, but we work very hard to provide information to our IT team in order to patch up any issues. From my understanding, our website issues are slowly, but surely being resolved.

They have yet to answer the questions as to why nothing can be fixed.

Hi all,

 

Apologies. We're looking into this, but do not have an update as of this time.

This has to be the JOKE of the century!!!!!!!!

This is the same thing you have said for months. :rolleyes:

 

Posted December 17th, 2014, 04:43 PM - 2 days ago!!!!

 

but we work very hard to provide information to our IT team in order to patch up any issues. From my understanding, our website issues are slowly, but surely being resolved.

We don't have anything to worry about, they are working on it though,

very slowly!!!!

Perhaps all should follow the lead of "Celebrity Cruises" & just ignore it.

Yes, that will for sure solve the WEBSITE problems, "just ignore it".

Maybe the 3 threads will be fixed by ignoring them:

"Website strikes again - unable to log into My Celebrity" - http://boards.cruisecritic.com/showthread.php?t=2139392

"To Celebrity Cruises.."official"- http://boards.cruisecritic.com/showthread.php?t=2128118

"Express pass -computer glitch--" - http://boards.cruisecritic.com/showthread.php?t=2136268

This is so sad for a great cruise line, just one problem after another.

Very incompetent and inept!!!!

What questions are we not answering?

Celebrity Cruises,

Did you see an answer to the questions posted above???

I didn’t see any. :confused: :confused:

Dear eeeeaaa,

 

Not sure what you are trying to accomplish, but we work very hard to provide information to our IT team in order to patch up any issues. From my understanding, our website issues are slowly, but surely being resolved.

The accomplishment should be, for you to pass on all of the hundreds of

complaints to the IT department and then get these issues resolved in

a timely manner, not the months and months it is taking.

It should not take that long, ask your competitor cruise lines for help!!!!! :rolleyes: