We've been loyal HAL cruisers. Almost to 5-star level. However, we just learned HAL canceled our Nov.2019 cruise from Fort Lauderdale south to Cuba then on to the Amazon River. They re-booked us on the Volendam; however, they removed the two stops in Cuba which was tops on husband's list of to-do's. So we've canceled that cruise. We cruised on the Massdam for 30 days March 2018. Staff of ship top notch. However, the Massdam was in need of some TLC. We had air-conditioning issues for over a week and our friends traveling with us had soaked carpeting most of the cruise. So, we are looking at Viking Ocean Cruises. So disappointed in HAL right now.
With Prinsendam leaving, will some HAL passengers look elsewhere?
in Holland America Line
Posted
We've been loyal HAL cruisers. Almost to 5-star level. However, we just learned HAL canceled our Nov.2019 cruise from Fort Lauderdale south to Cuba then on to the Amazon River. They re-booked us on the Volendam; however, they removed the two stops in Cuba which was tops on husband's list of to-do's. So we've canceled that cruise. We cruised on the Massdam for 30 days March 2018. Staff of ship top notch. However, the Massdam was in need of some TLC. We had air-conditioning issues for over a week and our friends traveling with us had soaked carpeting most of the cruise. So, we are looking at Viking Ocean Cruises. So disappointed in HAL right now.