remi1au

You used to be able to adjust the auto gratuity when it was that but since they have renamed it a service charge I don't think it can be adjusted.

We did on our Poesia transatlantic a couple of weeks ago. We were told to write a short note with the amount we wanted to pay (nil in our case) and sign it and hand it in at reception. I got the girl at reception to countersign mine and give me a photo copy just in case they "lost" it. A lot of people were doing this as the word spread that they were accepting these notes. When we received our final account the "service charge" had been removed.

Unfortunately the other "service charge", the 15% on all drinks has to be paid.

Cheers.

Andy.

Hi remi I au (Andy)

Do you still have time to book it before you leave ?

 

Sharon

Apparently not, the MSC lady (Carla) said it would be cutting it fine to get the docs re-issued by next Thursday (we fly out very early Friday morning Perth time) plus they want to charge $55 per person to amend the booking.

It's my fault, I should have booked it ages ago when I had the chance, I just thought I had the option (as initially advised by MSC) and I preferred to pay it later when we would be a little more "cashed up" rather than at the time when we weren't. Had I know that there was not an option to pay for it later I would have found the cash somehow.

No point crying over spilt milk ... is it Friday the 20th yet ? :D

Just spoke to Carla at MSC, she has confirmed (after an email to Italy), that the 907 must be purchased before departure ... On the good side, I suppose I will drink a lot less ... :-)

Hi wotaripper.

 

I just phoned MSC to discuss the packages on the Aust website.

I was told that the 907 had to be booked in advance but the other beer/wine packages are available for purchase on board.

 

I was told that even in the "all inclusive package" there would be a charge of 15% on EVERY drink requested.:mad:

It defeats the purpose of unlimited drinks if you are charged an extra 15% for each one. Is it meant to be a deterrent?

 

Could someone tell me what the 411 or 412 packages are. They arent on the Aust website and the girl I spoke to knew nothing about them ( nor appeared interested in finding out )

 

Cheers

Skipal

It seems like no one at MSC Australia really knows what is going on.

I have an email from a person called Arancha insisting (a little rudely) that the 907 can be purchased onboard, and am currently waiting for a call back from Carla, who is checking with Italy after I suggested to her that the 907 might not be available for purchase onboard (she also initially insisted it was available) .... go figure.

Andy

Agree with Amo, all inclusive wasn't available to purchase on board MSC Opera when we sailed from Dover on 17th July. As it happened we came in about 100 euro under the cost of all inclusive and certainly had sufficient to satisfy our tastebuds and thirst.

 

Various packages and books of coupons are available on board, there are daily special offers, and a happy hour, 5 to 6, when cocktails are 2 for the price of 1.

 

Drinks are fairly expensive, a large beer 5.41, regular cocktail 7.71, spirits from 5.41 and upwards. A half litre carafe in the restaurant was good value at 8.05, and I think wine by the glass was reasonable too (all prices quoted include 15% service charge).

 

Of course it all depends upon how much you drink and your intinerary. We were fairly port intensive with some early morning starts, hence taking it easy the night before. More sea days and later port arrivals, with a healthy thirst and all inclusive may be worthwhile.

I will be well p#ssed off if this is the case, I still have a copy of the email from MSC with the person that wrote it getting quite irrate with me when I suggested that somtimes MSC sales get it wrong, she absolutely insisted that the 907 is avaliable on all MSC ships ... we will see. :rolleyes:

Not going to let it spoil our trip though .. :cool:

4. I have never seen any of the unlimited or all inclusive packages available onboard. My understanding is that you have to have purchased at least one week before sailing

No offence AmoMondo, but I hope you are wrong. We have been assured by both TA and MSC (by email) that the 907 (24/7 drink package) is availiable for purchase onboard .... :confused: