Jump to content

won2go

Members
  • Posts

    152
  • Joined

Posts posted by won2go

  1. My wife and I recently travelled on the Quest for 28 days, during which time we ate 4 times in the TK Grill. My thoughts on the venue are in agreement with previous posts but I would make the following observations.

    To allow as many guests as possible to be able to try the TK Grill I have no issue being informed that the table has been booked for later in the evening. If you are not happy with this then don't book an early dinner.

    As Henry stated the portions can be large, just eat what you feel comfortable with. The sides are large and do serve two and this would be pointed out to you if you had asked.

    Yes, the food is oversalted in my personal opinion but no doubt Thomas Keller wants it that way. I also feel that the choice of some music can be rather loud but once again this is dictated by TK.

    All in all it is a very classy restaurant that is a welcome addition to Seabourn.

  2. My wife and I are currently on the Odyssey from Sydney to Fiji. I was very much looking forward to sampling the new Thomas Keller menus on the ship. The first opportunity was the Napaburger at the Pool Grill. It had a larger than normal meat patty with raw red onions served on a rather sweet brioche bun. Yes it was a little different than the regular burger but was it better? No, not at all.

    Next opportunity to sample the TK food was in the main dining room last night. On offer was blistered heirloom carrots as the appetiser, followed by citrus crusted king salmon and then a chocolate tart with coffee ice cream. Appetiser tasted OK but the portion size was about 1/3 of what I would consider a normal size. Salmon was served on a bed of rice porridge and was totally covered in yellow so that it was impossible to see the salmon on the plate. My wife and I both thought it was probably the worst dish we have ever been served on the ship, her description was that it tasted worse than hospital food. The dessert tart was very salty and it was impossible to taste any coffee in the ice cream that was served with it. All in all a big disappointment. At least in the restaurant you do have a choice as to whether you dine TK or choose from the regular menu, but when they do TK food served family style in the Colonnade there is no alternative.

    I know that our views are very subjective but the other two couples on our table, who have been on the ship since January, share a very similar viewpoint to ours on the TK food, especially the family style service in the Colonnade.

  3. This is being posted on both Crystal and Seabourn boards.

    My wife and I are currently on the second leg of a back to back cruise on Crystal Symphony from Singapore to Hong Hong. This is our first Crystal cruise and I wanted to share our thoughts of the differences we found between Crystal and Seabourn.

    Please note that this post is very subjective and you may or may not agree with my comments.

    Pre-cruise documentation from both lines similar, except that Seabourn, through our travel agent, mailed luggage tags before departure.

    Welcome on board and check in procedures very similar on both cruise lines.

    As you all know the size of the standard balcony cabins on Crystal is a lot smaller than the newer three Seabourn ships and this is definitely a negative for Crystal.

    Dining is another issue. We had dining by reservation and although the concept is good it falls down when you select 8pm as your preferred time as there is a large exodus of early diners and the subsequent noise created with the table clean ups and reset for the late diners. Quality of food served is excellent on Crystal and on a par with Seabourn. Obviously the two speciality restaurants both offer a great product and this is superior to Restaurant 2 on Seabourn.

    Quality and variety of wine available on the free list is similar on both lines, my wife is equally happy with the Jacquard served on Crystal and the Nicolas Feuillate on Seabourn. Crystal appears to serve more USA wines while Seabourn serves more new world wines.

    Production shows on Crystal are certainly of a higher standard than on Seabourn, the entertainment budget for 900+ passengers will be much higher than the 450 passengers on Seabourn.

    Crew on both lines are excellent and I cannot choose a winner here.

    Communications and back of the house operations on Crystal are less than what I expected. While it could be said that the following issues are minor, they detract from the great work being done by public contact crew.

    We were sent an email from Crystal stating that they would be taking care of the Myanmar visa, pity they didn't include a requirement that we needed a photo for the visa.

    Other arrival documents were printed on board and were not in the format required on the forms, US date format of MM/DD/YEAR was given on every form despite requested DD/MM/YEAR. No big deal but their onboard computer system should be able to adjust for the different day formats.

    We had booked a guarantee room and Crystal advised my travel agent that they would try to ensure that no room change would be required at the end of the first cruise. About 5 days before the second cruise we were advised that a room change would be required. Several days later I was advised that the room we currently were in was empty and that we could keep the same room. OK, so why did Crystal in LA not do their homework properly?

    With the removal of Bangkok ( very premature decision in my opinion), Sihanoukville in Cambodia was added. We received an email stating that a Cambodian visa would be arranged on board, once again no advise that a photo was required. Same for a Vietnam visa which requires two photos.

    There are some things done better by Crystal, Mozart afternoon tea is very special.

    Seabourn provides bottled water at the gangway when leaving the ship and certainly does sailaways better, piped music playing What a Wonderful World on Crystal really is second best.

    Would we travel on Crystal or Seabourn in the future? Yes, itinerary will be the primary factor but both lines provide a first class product.

     

     

     

     

     

     

     

     

     

     

     

    Sent from my iPad using Cruise Critic Forums mobile app

  4. I may well be in a minority here but I cannot why the Seabourn product cannot be retained in a ship with say 600 passengers. Obviously the staff to passenger ratio will have to remain the same and there must be an increase in the dining and bar availability for the extra 100 passengers, a full ship on the new ships now does have a few bottlenecks at times. This I am sure would be well thought out in the planning phase of the new vessel. It is not going to work if you just add a whole new deck with cabins and a consequent increase in crew accommodation.

×
×
  • Create New...