Uniworld

Dear Cigloo,

Thank you for your review of our Douro program. Your thoughts and opinions are very important to us, and we sincerely apologize for obviously disappointing you. At your convenience, please contact us at customerservice@uniworld.com, and we will do our best to make things right.

Thank you again for taking the time to post your feedback, and we look forward to hearing from you.

With our appreciation,

The Uniworld Guest Relations Team

Thank you for your question, Stratheden. Our new Bordeaux program has been operating well, and the current cruise is doing fine. Cruising on the Garonne, Dordogne and Gironde is a remarkable experience, and our nautical team is fully prepared for the unique challenges these tidal rivers can present. Our ship, the River Royale, is 110 meters in length, which makes it much easier to pass under the Pont de Pierre bridge in Bordeaux and then sail successfully on the Garonne upstream to the port of Cadillac and the distinctive wine region of Sauternes.

Thank you again, and if there are any further questions or concerns please feel free to contact us at customerservice@uniworld.com.

With kind regards,

THE UNIWORLD TEAM