MandaMJ

I believe it's four days before the sail date... but you should call to make sure.

Yes you can get both.... you're right the website is no good and it doesn't always take the promo codes, I just call the number and skip the online. (866)954-4077

If you are wanting to use them for onboard credit you can get 3 ($100 rewards)...OR... 1 ($250 reward) and 1 ($50 reward), then you can use the extra 2000 points for Triple Play Chips (1000 points) or Slots/Blackjack Tournament (2000 points)

:)

Have 2 $500 certificates for cashing in from when it was Compass Rewards. On back it said that as long as cruise was booked by expiration date of Nov. 8, 2009, the sailing date could be till Jan. 31, 2011. Because BOA put the letters "NO" after the exp. date, NCL is saying they will not honor it as they will not get paid since the "NO" means all has to be completed by Nov. 8. I am out $1000 as cruise is in 2010...has anyone else fought this battle? I've talked to numerous employees and no one is honoring what it says on the back.

Trying escalating, I have had a very very bad experience with Bank of America which led to a bad experience with NCL...

Trying calling this number to speak with them and voice your complaint, make sure you state the terms on the back of the card. I found this from another poster here on cruise critic.

1800 441-7048 ext. 78069 corporate office bank of America, office of the chairman