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normansbay

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Posts posted by normansbay

  1. Not very happy with Princess, just a couple of days after final payment date, the following was received today

     

    "We regret to advise you that due to an unavoidable change to the drydock schedule for Emerald Princess, the length of your Canary Islands voyage has been shortened to 10 days and will now depart from Southampton (London) two days later than published on Friday, October 28, 2022. As a result, we will also no longer be able to visit Lanzarote (Arrecife), Canary Islands or Lisbon, Portugal. Additional port dates and times have also been amended. Your cruise fare will be recalculated based on 10 days, and your promotions will be protected. You will receive your new booking information and updated itinerary by August 19, 2022. As a gesture of goodwill, guests who remain on this voyage will receive $100 USD per person onboard credit (credit applies to first two guests on the booking only). Taxes, fees and port expenses will also be adjusted based on the updated itinerary"

     

    Why did they wait until final payment and then issue this, a bit of a cynical ploy hoping passengers will not cancel after paying in full?

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  2. I see that and hopefully I am not breaking the rules on companies, but all P&O Cruises for November 2020 seem to now be unavailable for November including Iona, on a certain on-line booking agent are they ahead of the game as they are still on P&O's site or is it just a site update gone wrong?

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