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alrcam

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Posts posted by alrcam

  1. On 8/10/2021 at 4:28 PM, cruisequeenbella said:

    Finally got in touch with Celebrity regarding the premier pass going missing off our booking, going to ring me back tomorrow he says underneath it it is saying error, Eventhough it clearly states we booked it, says they may cancel it or remove it from our booking but will try and find out, not very good practice if they don’t honour their mistake and just remove it without any communication.

    Proper sucks had a feeling it was to good to be true.😕

    Just had an email from Celebrity saying there had been an error in processing and my charges would be refunded.

    Bit of a cheek I thought so I fired off an email in complaint suggesting they should honour the sale. We'll just have to wait and see....

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