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I have read on another thread on CC that there are two tour companies with identical names: Ramsestours.com and Ramsestours.net. One is supposed to be very good, and the other one not. The good one only lets you pay at the end of the tour, the other one wants a downpayment. Could it be that the posters on this thread are in fact talking about 2 different companies?

No, talking about the same Ramses as the others, we did not make a down payment, but were expected to pay at the end of the tour

Thank you for all the tips, we will be porting in Alexandria in September, I just sent an email to Ramses, hoping for day tour #2

We did the Ramses Tour, it was the worst tour we have ever been on, we booked the tour as private, so it was only the 2 of us, the guide (a young girl who was very nice, but the worst tour guide ever) took us for a 20 minute walk through the port, then over a bridge, through the post gate and to the street to find our van.

Was not a Ramses van (although there were many in the port area that we had to walk away from) it was some private van, I am hoping the guide was a private one and not an employee of Ramses, because she was bad.

She was barely audible on the rare occasions she did speak, I was visibly upset at all the walking we had to do to find the van, she promised there would be no more long walks to find the van, she lied.

As mentioned, she had about 2 minutes worth of information about Alexandria, then silence all the way to Cairo (although her and the driver were very chatty, and she took several calls on her celphone, did some texting, and at one point pulled out her laptop to go on facebook.

I snapped once we went for lunch, the website stated clearly that lunch would be at the Hard Rock Cafe (not real Egyptian food, but with all the warnings about the food in Egypt we got from the ship we figured it was a great option, we could have some American food and not get sick)

Without any notice, the van pulled up at the Queen Cleopatra restaurant, I refused to eat anything.

Eventually the guide asked me to speak with the company owner on her cel, he asked what was wrong, I explained I was totally unimpressed with the tour, he wanted to make things right, so offered a free day tour of Alexandria the following day (the guide for that tour was fantastic, how I wish he had taken us to the pyramids)

Even the free tour ended up only being a half day tour (to be fair there was not a lot to see in Alexandria, and the guide was fully willing to take us anywhere else we wanted to see).

Anyways, the conversation with the owner made for the most uncomfortable 3 hour trip back to port ever.

I wonder now though, if I booked this tour in April, why would Ramses treat me as if I booked last minute?

In retrospect, I think a cab ride would have been far cheaper and much more informative.

Thank you for all the tips, we will be porting in Alexandria in September, I just sent an email to Ramses, hoping for day tour #2