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rollo89

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Posts posted by rollo89

  1. Flew out of Wisconsin the day of the cruise to NOLA.  American Airlines.  We sat on the tarmack for 1 1/2 hours before we could get to the gate.  We missed our transfer to NOLA---was able to get on a later one that landed at 4:15pm but there were 8 people in total that were affected and we actually had a NCL rep in baggage claim to meet us.  She paid for the taxi for all of us to get to the port.  I think we boarded close to 6pm but the Captain held the ship for us.  🙂  Too much stress though.  I will always fly in the day before.

     

     

  2. 1 hour ago, bbixler18 said:

    Have you received anything yet?  I was booked with CAS (discounted Total Rewards cruise) and it seems like their process is different than people that are booked through a direct NCL agent.  I had a family member that canceled the same cruise and received an immediate email.  Contacted CAS later yesterday afternoon and they said there wouldn't be an email...so how do we have proof of what is happening?  They actually said call back Monday...the cruise is leaving Sunday.  As of this morning, the cruise is still 'active' on my online account. 

    I was told that I should receive an email in 24-48 hours confirming the cancellation.  This was through CAS.  The email that the PCC sent to CAS was effective 3/10 so I am not worried.

  3. 2 hours ago, WeCruiseEveryDay said:

    Saturday 3/14.  I am on right now, but since I have a casino reservation, they are telling me I have to.....ugh!  The call cut off in the middle of talking to the person.  It was their system and the rep even said "here we go again".

    How did they end up refunding you or putting what you paid to a future cruise?

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