clandt

We just booked the Hawaii Miracle for next January 2022... This past week. My sister wanted to join us and I couldn't find it and put in a cruise compete request and was told it is no longer an option. We were really looking forward to this cruise. I would be sad but ok if they switched ports.

If you call them and they continue to be unresponsive, call Carnival and ask them to set up a 3 way call with the TA. If they are unresponsive to Carnival as well, then Carnival will take care of you and fix your issues. Better to call the TA as sometimes e-mail ends up in spam or it can accidentally be deleted.

This sounds like the best option. I have managed to fix some issues myself.

Can't read your letter. Can you post a better shot of it or just write all the perks you are getting. Thanks

LOL I tried to take a picture and enlarge it and still couldn't read it. h

Great idea, but they are in Florida and I am not.

I have not used them before, so my mistake. I usually book through a compete web site, been doing it for 10 years.

UGHHH. It is a family owned one. Not sure what I can do. So frustrating. With all my years, I have never had an issue and I didn't know that Carnival could not help when booked with TA. I learn things all the time.

Hi All,

I booked with a TA. They did not put in the correct waitlist time and didn't put in 2 travels VFIP numbers. We also were on the Ebola cruise and thought we were too late for the 50% off but we are sailing right before the deadline so we can get it. I emailed the TA offered to pay all incentives given to make up for the 50% off.

I called Carnival and they won't even talk to me and said I MUST go through the TA. We leave in less then 28 days.

I contacted the TA two weeks ago about the VFIP and nothing.

Can I do anything?

We got TV news the entire time. In fact my husband thought he heard something on cnn early Thursday before the captain announced the situation. We were informed first the captain would talk then the cruise director on deck you could hear a pon drop as we strained to hear what they were saying. We also received letters in our cabins. Internet was up and only slow after the coast guard helicopter. I got on only to quickly post to my family and friends back home. The fact is we missed one port. No one I talked to on board was scared. We had an awesome time and carnival went above and beyond. We got wine one night champagne another night kids got soda and of course the well known 200 off per person and 50 percent off a future cruise. The reporters waiting for us in Galveston were searching for upset passengers. I don't think they found many.