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Cruisin' With The Fam!

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Posts posted by Cruisin' With The Fam!

  1. We are going on the Equinox in March and we need to see if there is whole milk accessible on the ship.  Long story short, my daughter is going through milk OIT (oral immunotherapy) for a severe milk allergy.  We have contacted special diets and they noted the allergy, but did not answer if there would be whole milk on the ship.  The e-mail stated that I could not bring any onboard with us.  I replied and asked if this was still the case even with a doctors note.  Anyone know if there is whole milk easily accessible on the Equinox?  Thank you

  2. I just saw that the drink card is available a day or two into our cruise. Is there a limit on the price of the drinks that the card can be used for? I recently started drinking Old Fashions, and it looks like they are $12. Could I use the drink card for that?

     

    Also, we are Diamond members and heard they load drinks to the card to be used in the lounges around the ship. Are there only certain drinks they can be used for?

     

    Thank you

  3. Hi Everyone,

    We were on the Silhouette two weeks ago and have been trying to send our feedback to them about our daughters food allergies and our experience. I emailed special needs the night we got back (19th) and have heard nothing. I contacted the company through their website and have not heard anything. I reached out to them through Facebook last Thursday and still did not hear anything.

     

    Can anyone help and give me an email address of someone who may actually respond to me?!? I am willing to e-mail anyone and everyone in Celebrity because I think it is a serious safety concern that needs to be addressed. I also want to highlight those who helped on board.

  4. If you need to eat at the wind jammer - as to speak with the chef there and they will help you get 'uncontaminated' items from the kitchen area. I would suggest having a list of simple go to foods that they could likely get for you - fruits, veggies, applesauce, grilled chicken etc

     

     

    Sent from my iPhone using Forums

     

    Great idea to have a list of go to foods! I will have to write one and take lots of copies with us. Thank you for the great tip!

  5. My son too, has severe allergies. We sailed on Navigator last year and ran into a small issue with how the info got passed along.

     

    I had contacted RCI guest services prior to cruising and they said to tell guest services on board, as well as the maitre d'. We did both soon after we boarded the ship, however we figured out on the second day that nobody knew about his allergies (I forget how we figured that out).

     

    Anyway, we went back to the dining room and spoke to a different maitre d'. We watched him make notes of it, and from then on it was never a problem (in the MDR). Our waiter, and the head waiter, checked on my son frequently to make sure he had the food he wanted and was taken care of. They couldn't have been more accommodating and nice about it. To be honest, we didn't have particularly good service on that cruise overall...but their attitude and caring really left us with a positive opinion of the ship as a whole when we left.

     

    (Moral of the story...just double check your first night/meal there to make sure your waitstaff is aware of it.)

     

    Thank you for the information. We know the first night can be tricky so I will be sure to be persistent and double check everything. If there is ever a doubt, I never give them the food. I would rather be safe :)

  6. Thank you both! This is very good information. We will stick with the MDR and be sure to present the staff with the allergies right when boarding the ship.

     

    We always stay away from the buffets as my daughters have had reactions due to cross contaminations. What do you do for breakfast and lunch? Do you still eat in the MDR?

     

    Thanks again

  7. We have a cruise booked for the end of May and and we just got off a celebrity ship last weekend. Both our daughters have food allergies, but while on the trip our 5 year old had a terrible reaction and we struggled with the food on the ship as well for both of them. I was wondering if anyone has experience on Empress of the Seas with food allergies and how they are with dairy, egg, banana, peanut, sesame, and almond.

     

    Thank you

  8. We sail Celebrity about once a year. It is the cruise line we used to use when I was in high school with my parents and we loved it so much that we continue. A lot has changed since then, grew up, to married, had kids. Our daughters have been cruising since they were 6 months old. We have done 2 Disney cruises, and 3 Celebrity. Yes, Disney is amazing with kids, but that is expected. I am not going to lie, we were very concerned with the people on Celebrity giving us looks, or how they would feel about our child being with us, especially being so young. I was pleasantly surprised when everyone was beyond nice and helpful. The other passengers were always smiling around the kids and they crew was beyond helpful. We came to find out that a good majority of them had children at home that they missed and any child made them smile.

     

    So to answer the original question, we take celebrity with two children and have always had a fantastic experience. They also both have food allergies and celebrity has always been very careful with them. Our daughters are now five and three and we are going on another celebrity cruise next month :)

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