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By&Ro Canada

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Posts posted by By&Ro Canada

  1. My wife and I were on the Norwegian Jade October 24 - 31, 2010. We used Share a Shore Excursion for a tour of the Amalfi coast and Pompeii and must say it was a terrific day. We were in a group of eight people and the day went so smoothly. We were scheduled to meet our tour guide/driver at 8:00 am in Naples. We wondered out at about 7:35 and our driver was there sign in hand. It was as if we were meeting a friend we hadn't seen for a long time.

     

    Following is the feedback we sent to ShareAShoreExcursion after returning home. There actually were so many more positives that we took from the tour but hopefully the following captures our experience.

     

    "I must first say that our experience with your company was top class.

     

    Stephanie, our tour guide/driver, was perfect. She is very knowledgeable, very friendly and also entertaining. She was open and flexible but also able to keep our group organized and moving forward. She expertly navigated through traffic and made the tour something extra special. She made sure that everyone got a chance to sit close to the windows during the tour of the Amalfi Coast, all the time doing this without people even realizing she was doing it. She readily volunteered to take group photos for everyone and the fact is she felt like part of our group. At the end of the tour it was like saying good bye to a good friend. In fact, we couldn't help but feel sadness, with the knowledge that in all probability we were saying goodbye for ever.

     

    The tour was a personal experience for us. There was never the impression that Stephanie was reciting from a script. Instead we felt she was showing us around her home. Around every corner there was something for Stephanie to tell us or to ask us or to share with us. It is hard to believe that the next day she was probably doing the same thing with another group. It felt as if she was doing something special just for us.

     

    To help you in the future my wife and I have tried to think of anything that could be improved but we can't find a negative memory. On the day of the tour even the weather was perfect so we can't even complain about that! The vehicle was clean, the seatbelts and doors worked and the glass was clear. (On a tour with another company in another port, although also a great day, I did find chewing gum and papers stuffed into an ashtray from the previous day's group. It was a very minor thing but it did stick in my mind.) We had nothing even that trivial with your company."

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