Brooklands

We have booked the same, I have just rechecked our transfer voucher and it has full instructions on numbers to call to book the shuttle, where I can find a courtesy phone and emergency numbers for NCL, if you give me you email I will copy and paste the instructions if you want me to

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The Gem spa is far better than the Jade spa, it has more in the mixed area, you can see on the Jade deck plans there are hot tubs in the segregated areas

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Our confirmation number was correct But it should have had the date on it also.

The confirmation numbers were correct but just previous cruises, at first I thought it was a mistake for our upcoming cruise at the end of April but then I just thought to check my cruise history & that was when I realised they were my previous cruises

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Is anyone else receiving emails with subject cruise confirmation but it is for a previous cruise. Today I received one for a cruise that took place in January 2012 and yesterday I got one for the cruise that I was on in December 2015. Not sure what is going on with the NCL's systems, I will be calling them about it but just wanted to see if it is just me this is happening to or if something wider going on

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It can vary, I have just used one I bought june 2014 and it was for £150, a previous one I used was for £160, but it will state the amount in GBP on it when you buy it.

I also found this out when booking my cruise at the beginning of this promo through the uk office and couldn't combine the jan latitudes promo, it was not the points I was bothered about but the obc that I missed out on, only $50 for a balcony but every little helps.

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Guess I must have been lucky - I went to guest services on the last morning of a western med cruise as we hadn't received our final onboard spent invoice and they told me it was because I was in credit (I had cancelled an excursion and unexpectedly they refunded it) I was then given the cash that I was owed there and then without me having to ask for it.:)

I couldn't find a way to pay online through My NCL here in the UK, I just called on the number on the website and paid over the phone

Hi John & Joan

It was good to meet you on the cruise and your pictures look great, the suite looks fabulous.

Gillian