Jump to content

ROXIETHEHORSE

Members
  • Posts

    355
  • Joined

Everything posted by ROXIETHEHORSE

  1. Well what happened was… I saw an identical cabin on our cruise at a lower fare. I emailed our cruise planner to ask if we could have some OBC instead of rebooking. she said she didn’t see the lower fare, could I send her what I was seeing, so I did. She said the website was showing discounted fares that it would not allow you to book. I did not try to book the lower fare until it was brought to my attention. Sure enough, you can’t book it…just get an error. She did offer me some extra OBC if I wanted to book the cabin that was the same as ours under the current drink package/WiFi/tips rate. I don’t drink enough to make the drink package worth while, so we kept our original cabin. She was very nice and I appreciated her offer.
  2. As of Friday, I know they were still having website issues regarding pricing. All is ok on their side when looking at cruisses and pricing, there is a glitch on the customer web page.
×
×
  • Create New...