First of all let me start by saying this was my first cruise ever, and had no idea what to expect about parking or anything. I found this thread while researching cheap Miami parking before my cruise on January 21-28,2012 and it mentioned a cheap parking site called Portofmiamicruiseparking.com it seemed like most people on this site said it was great, safe, nice, and they would use it again. Well I don't know where these people parked because I parked at 150 NE 7th St. And was very unhappy. First of all while I was making my reservation on their website their site crashed and would not give me my confirmation number or the papers I needed to print to take to the lot. I then had to play phone tag with the people at phone number given and after 3 phone calls and an email received my answer. Okay I thought maybe it was just an off day for them I'll give them the benefit of the doubt because everyone on here said they were great. When my daughter and I finally got there after driving all night I was scared to leave the rental car there. There were lots of homeless people hanging around the fence and there was broken glass all over the lot. When we pulled up to check in the lady running the check in was very rude and cocky. I told her my name and was told "I don't know everyone's names what do you think I am". She then got all angry when I handed her my PayPal receipt showing my reservation and the email from the customer service rep. She then directed us to the back of the lot where the cars were parked so close together I could barely get out of the car. I was told the person checking me in would call me and my daughter a cab , but yet again she was rude and said "I ain't calling no one you gotta do that" before she quickly rattled off the number. When we got back from the cruise, which was wonderful, our taxi driver said it was a horrible place to park and that windshields and windows are frequently broken. And in fact a car a little ways down from ours did have a side window broken and a bag taped over it. I was just blessed that our car was okay and we got out of there. I had to leave a reply on here, because as a new cruiser I was relying on reviews left by other people and didn't want someone else to make the same mistake I did.
Off site parking Port of Miami
in Florida Departures
Posted · Edited by NYgiantsgirl91
First of all let me start by saying this was my first cruise ever, and had no idea what to expect about parking or anything. I found this thread while researching cheap Miami parking before my cruise on January 21-28,2012 and it mentioned a cheap parking site called Portofmiamicruiseparking.com it seemed like most people on this site said it was great, safe, nice, and they would use it again. Well I don't know where these people parked because I parked at 150 NE 7th St. And was very unhappy. First of all while I was making my reservation on their website their site crashed and would not give me my confirmation number or the papers I needed to print to take to the lot. I then had to play phone tag with the people at phone number given and after 3 phone calls and an email received my answer. Okay I thought maybe it was just an off day for them I'll give them the benefit of the doubt because everyone on here said they were great. When my daughter and I finally got there after driving all night I was scared to leave the rental car there. There were lots of homeless people hanging around the fence and there was broken glass all over the lot. When we pulled up to check in the lady running the check in was very rude and cocky. I told her my name and was told "I don't know everyone's names what do you think I am". She then got all angry when I handed her my PayPal receipt showing my reservation and the email from the customer service rep. She then directed us to the back of the lot where the cars were parked so close together I could barely get out of the car. I was told the person checking me in would call me and my daughter a cab , but yet again she was rude and said "I ain't calling no one you gotta do that" before she quickly rattled off the number. When we got back from the cruise, which was wonderful, our taxi driver said it was a horrible place to park and that windshields and windows are frequently broken. And in fact a car a little ways down from ours did have a side window broken and a bag taped over it. I was just blessed that our car was okay and we got out of there. I had to leave a reply on here, because as a new cruiser I was relying on reviews left by other people and didn't want someone else to make the same mistake I did.