peachy5361

Wow arguing about obvisiouly two different opinions of NCL. Did any of you read my post of not having 911 available for a very sick 73 year old on the ship? Does that not concern you. Probably not if it did not happen to you. Let me tell you quite scary, and NCL will never be an option for me again. Now that is the service we did not get.

I agree the about the service on the Escape. Yes we booked in hurricane season and unfortunately Florence came and we were re routed. That being said when the service on the ship is aweful it makes for a very long week. My husband got very sick with a bacteria infection and dehydration. It all happen early Thursday morning. He was so sick I had to call the ships 911 number twice with no answer and the medical phycility twice with no answer. With Breathing I had to leave him in the room while I ran to guest services. There was only 1 women behind the desk. She was on the phone. I came up to her and she looked at me while I told her I had a medical emergency. She continued with her phone call which did not seem life threading to me for about 2 minutes. When she hung up I told her I had a medical emergency stat in my room. And gave her my room #. Also stated that no one answered the 911 line. Went back to room and not a medical personal showed up but the head of housekeeping. He asked my husband a few questions and step out of stateroom. Next the stateroom phone rang to which I answered. The nurse asked me a few questions and I then told her to please send a medical doctor. She then ask to speak to my husband on the phone. She asked him if he could walk down to the medical hospital. He then lost it and told them they better send a doctor or a wheel chair to get him. Few minutes later the nurse showed up and saw my husband was under duress. Took temp and it was 103.2. Took over 1/2 hour from the time I called the non answering 911 to the time he started treatment. Once treatment was started he had good care but the cost of 3134.50 for 2 hours. I went to guest relations to complain the next morning. Yes got a song and dance of the lines being down and they were sorry. Well sorry does not cut it and I demanded to talk to a supervisor. As I sat there crying to her she too just brushed it off like I was just going to forget about it. When hubby was up and feeling better he did take care of it and we got two claim numbers to go to corporate with. When it comes to your life in the middle of an ocean or anywhere for that matter, you want to know that someone will be there for you immmediatly. As far as the rest of the cruise I found the service in most areas lacking. Ship is beautiful and has plenty to do. I did enjoy almost every meal I had, but there too the service was lacking. Tender 4000 people off a ship is a joke. A ship that size should never have to tender. It too took us 21/2 hours from the start to the time we got to Island. Yes I agree nothing great about Stirrup Cay or Port Canaveral. As I heard the same thing about Captain knowing we were not going to Nassau before we even left NY to me that is just a plain old liar. Got my hopes up to swim with the dolphins in Nassau and that did not happen. The cruise was not what I signed up for and was definaltly not worth the price we paid and I too am very disgusted with with Norwegian and there lack of ignorance.

As i knew we booked when in hurricane season, it was the only time of the year that permitted me to go at this time. Bermuda is on my bucket list and was so looking forward to getting there. Been the New england route two times and really can not stand the thought of putting my money towards seeing it again. Please Florence go out to sea and give me some luck once in my life. Luck is something i do not have.