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JandPHappydays

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Posts posted by JandPHappydays

  1. We managed to use clubcard vouchers to book an RCL cruise this year but it took a lot of stamina and patience!

     

    Basically we now understand you are not supposed to get the special offer price(s) with tesco vouchers however when we rang to check the price with vouchers they mis-quoted us the offer price and when we then confirmed we would book at the quoted price they tried to withdraw it!

     

    The starting price with vouchers less the value of the vouchers came to near enough the special offer price - so a wasted exercise and a waste of vouchers.

     

    Pleased to say after three phone calls and speaking to seven different people (along the way having been informed that no supervisors or managers work on a saturday and they cannot give out names if you wish to complain - although they answer the call with their christian names) they accepted we were in the right and with a minor restriction we were able to use the vouchers.

     

    Have used tesco vouchers with P&O in the past with no issues re prices but glad that RCL came through in the end as we are a big fan of their cruises.

     

    Probably doesnt help but if you book by phone and face the same responses suggest you just persist.

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